Excell, Word, Outlook, Canva
Nicoleen Bezuidenhout
Booking And Warranty Clerk
Boksburg,GP
Summary
Dynamic Parts Stock Controller at Tamboti Toyota Ellisras with proven expertise in stock auditing and inventory management. Enhanced accuracy and efficiency through strategic replenishment and effective communication. Known for exceptional customer service and fostering positive relationships, contributing to improved operational outcomes and team productivity.
Experienced with inventory management, ensuring precise stock levels and smooth warehouse operations. Utilizes analytical skills to forecast inventory needs and prevent shortages. Strong understanding of supply chain logistics and team collaboration for operational success.
Overview
17
17
years of professional experience
Work History
Parts Stock Controller
Tamboti Toyota Ellisras
09.2016 - 04.2023
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
- Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Developed optimal replenishment strategies based on historical sales trends and anticipated demand fluctuations due to seasonal factors or promotional activities.
- Managed the implementation of a new inventory management system, resulting in more accurate tracking and forecasting capabilities.
- Collaborated with purchasing department to ensure timely delivery of products and adequate stock levels.
- Assisted in budget preparation and forecasting activities by providing accurate inventory data and analysis of past trends.
- Streamlined stock management processes for increased efficiency and reduced waste.
- Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Recorded daily activities for inventory control.
- Checked product levels and recommended new purchases.
- Received new stock and input values into computer system.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Picked and packed order items.
- Managed timely and effective replacement of damaged or missing products.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Safely and securely loaded items to prevent damage during transport.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Stocked shelves to match planogram images and instructions.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Parts Sales Person
Northam Toyota
10.2010 - 10.2015
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Supervisor
OK Furnitures
01.2006 - 09.2010
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
High School Diploma -
High School
Fochville 04.2001 -
Skills
Excel
Stock replenishment
Warehouse management
Warehouse organization
Outlook
Stockroom maintenance
Purchase order management
Stock auditing
Supplies inventory
PowerPoint
Friendly and personable
Customer service
Product restocking
Clear communication
Order receiving
Customer relationships
Price checking
Paperwork completion
Money handling
Positive attitude
Warehouse safety
Shelf stocking
Supply restocking
Product displays
Shelving of products
Proper stacking and storage
Safety compliance
Software
Timeline
Parts Stock Controller
Tamboti Toyota Ellisras
09.2016 - 04.2023
Parts Sales Person
Northam Toyota
10.2010 - 10.2015
Supervisor
OK Furnitures
01.2006 - 09.2010
High School Diploma -
High School
04.2001 -