NONKONZO LERATO NICOLE ZONDI
DISTANCE LEARING ADMINISTRATOR
Durban
Summary
Experienced Distance Learning Administrator with a background in online course development, faculty training, student support in online environments.
Proven track record of managing online learning platforms, supporting faculty in adapting courses for online delivery, providing online student support services, developing and implementing strategies to improve student success in online courses.
Passionate about creating a positive and effective learning experience for students in a distance learning environment.
Reliable and results-oriented professional with experience in online education administration, curriculum support, and educational technology. Proven ability to manage and support student success in a distance learning environment. Skilled in program management, communication, and data analysis to ensure smooth program operations and continuous improvement.
Highly motivated and results-oriented professional with 7 years of experience in online education administration. Proven ability to develop and manage online learning programs, ensuring quality and student success. Possess strong skills in skills like LMS proficiency, curriculum support, student support, communication, and data analysis]. Successfully achievement related to online education, increased student engagement, through implementing new online learning strategies. Eager to leverage my skills and experience to contribute to the success of distance and contact learning program.
Overview
8
8
years of professional experience
1
1
Certification
1
1
Language
Work History
Distance Learning Administrator
Richfield Graduate Institute Of Technology
11.2015 - Current
- Ensuring the smooth operation of the online learning platform used for the Bachelor of Business Administration program include tasks like managing user access, monitoring system performance, and troubleshooting technical issues.
- Working with faculty to ensure the BBA curriculum is effectively adapted for online delivery,involve assisting with developing online course materials, creating assessments suitable for a remote learning environment, and ensuring accessibility for all students.
- Providing support and guidance to BBA students enrolled in the distance learning program, responding to student inquiries, facilitating communication between students and instructors, and addressing any specific needs of remote learners.
- Monitoring and evaluating the quality of the distance learning BBA program, ensuring it meets academic standards and student expectations.Analyzing student feedback, reviewing course delivery methods, and identifying areas for improvement.
- Reviewing applications for the distance learning BBA program and ensuring applicants meet eligibility requirements.
- Providing guidance to prospective and current students about the program structure, course options, and graduation requirements,involve helping students develop an academic plan and addressing their specific needs as distance learners.
- Assisting students with the registration process for online courses in the BBA program.
- Identifying and maintaining resources that support online learning for the BBA program,managing online libraries, providing access to relevant software and tools, and ensuring students have access to technical support.
- Keeping current with the latest advancements in distance learning technologies and best practices,allows for continuous improvement of the program and the learning experience for students.
- Capturing of assessment and verification
- Collaborate with faculty on developing online learning strategies and innovative teaching methods.
- Manage budgets allocated to the distance learning BBA program for technology, resources, and student support services.
- Promote the distance learning BBA program to attract potential students.
- Partner with other departments within the institution to ensure a smooth and supportive experience for distance learners.
Academic Student Advisor
Richfield Graduate Institute Of Technology
11.2015 - Current
- Assisting students in choosing appropriate courses to fulfill their program requirements while considering factors like interests, career goals, and academic strengths.
- Helping students develop a personalized academic plan that outlines their course sequence, graduation timeframe, and potential challenges.
- Ensuring students understand and meet all necessary credit hour, course, and other requirements for graduation in the program.
- Tracking students' academic progress, identifying areas for improvement, and suggesting strategies to maintain good academic standing.
- Providing guidance and resources to students facing academic challenges, such as low grades, time management difficulties, or study skills deficits.
- Keeping students informed about important academic deadlines, policies, procedures, and program updates related to the program.
- Meeting with students one-on-one to discuss their academic goals, course selection, progress, and any concerns they might have.
- Collaborating with program faculty to understand course requirements and expectations, which can be helpful when advising students.
- assist with providing initial program information, application guidance, or enrollment logistics for prospective students.
- Helping transfer students navigate the process of transferring credits from other institutions towards their degree.
- Guiding students in exploring potential career paths related to their program, offering resources like career fairs or workshops.
- Serving as an advocate for students, addressing their concerns, and connecting them with resources within the university that can further support their academic and personal success.
Education
Postgraduate Diploma in Management - Public Sector
Richfield Graduate Institute of Technology
KwaZulu Natal 04.2001 -
Bachelor of Public Management - Public Administration
Richfield Graduates Institutes of Technology
Kwazulu Natal 04.2001 -
Skills
Learning Management System
knowledge of the LMS platform used by the institution for delivering online courses
Educational Technology
Understanding of various educational technologies used in online learning environments
Basic IT Skills
Familiarity with computer software and hardware
Communication and Collaboration
Effective communication with faculty, students, and other stakeholders
Organization and Time Management
prioritize deadlines, and meet program requirements
Problem-Solving and Customer Service
Resolve challenges faced by students and faculty in the online learning environment and Providing excellent customer service to students, addressing their concerns promptly and professionally
Certification
End User Computing
Timeline
Distance Learning Administrator
Richfield Graduate Institute Of Technology
11.2015 - Current
Academic Student Advisor
Richfield Graduate Institute Of Technology
11.2015 - Current
Postgraduate Diploma in Management - Public Sector
Richfield Graduate Institute of Technology
04.2001 -
Bachelor of Public Management - Public Administration
Richfield Graduates Institutes of Technology
04.2001 -