Nicole Zolyomi
Administrative Professional
Klerksdorp
Summary
Ward Clerk experienced in a fast paced hospital environment and skilled in handling both administrative and patient-focused tasks. Good time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements.
Overview
22
22
years of professional experience
Work History
Ward Clerk / Administrator
Life Anncron - Klerksdorp
11.2021 - Current
- Patient Management: Support UM with efficient scheduling of dialysis sessions for patients
- Accurate maintenance of patient records and charts
- Timely communication of patient updates to medical staff
- Administrative Efficiency: Adherence to administrative procedures and protocols
- Effective coordination of patient admissions and discharges
- Maintenance of inventory for medical supplies and equipment
- Quality Assurance: Compliance with infection control protocols and safety standards
- Timely reporting of equipment maintenance needs
- Participation in quality improvement initiatives and audits
- Customer Service: Responsive handling of patient inquiries and concerns
- Professional and compassionate interaction with patients and families
- Supportive assistance to medical staff and allied healthcare professionals
- Documentation and Reporting: Accurate completion of administrative forms and patient documentation
- Preparation of reports on patient statistics and unit operations
- Compliance with legal and regulatory documentation requirements
- Team Collaboration: Effective communication with multidisciplinary team members
- Contribution to team meetings and initiatives
- Assistance with training and onboarding of new staff members
- Financial Management: Monitoring and reconciliation of patient billing
- Efficient handling of financial paperwork
- Budget awareness and adherence to financial guidelines
- Continuous Learning and Development: Participation in ongoing training programs and workshops
- Pursuit of professional development opportunities
- Implementation of learned skills and knowledge in daily tasks
- Emergency Preparedness: Awareness of emergency response procedures
- Readiness to assist during medical emergencies
- Efficient coordination with emergency services when needed
- Patient Satisfaction: Collection of patient feedback
- Implementation of improvements based on patient satisfaction surveys
- Promotion of a positive patient experience through efficient service delivery.
Multi-grade Tutor
Shalom IHS Tutor Centre
01.2019 - 06.2019
- Tutoring a class of 15 children Grade 1-5
SALES COORDINATOR / OFFICE ADMINISTRATOR
Pernod Ricard South Africa Pty (LTD)
04.2010 - 06.2017
- Performance Indicators (KPI): Reception: First point of contact between the public and PRSA
- Answer calls and greet visitors courteously and promptly
- Handle routine inquiries and direct calls/messages to appropriate personnel
- Ensure visitors are greeted and announced politely
- Office Administration: Provide administrative support to enhance Sales Region productivity
- Manage documentation and maintain filing as per PR standards
- Complete POS requisitions and process purchase orders
- Handle stock orders and compile weekly reports on schedule
- Maintain confidentiality and coordinate travel arrangements efficiently
- Data Processing: Maintain accurate records to support Sales Region productivity
- Administer vehicle operations including petrol cards and service bookings
- Manage HR records such as attendance and leave updates
- Coordinate driver activities and ensure timely product distribution
- Finance: Manage finances in adherence to PRSA procedures
- Control cheque transactions and complete monthly reconciliations
- Handle banking and petty cash, and process customer credit applications
- Stakeholder Relations: Foster productive relationships with internal and external stakeholders
- Collaborate effectively with sales teams and merchandisers
- Coordinate customer events and follow-ups to ensure customer satisfaction
- This is a summary that captures the key responsibilities and skills relevant to my roles in reception, office administration, data processing, finance management, and stakeholder relations.
Programme Manager: Part-Time & Corporate Campus
Damelin Klerksdorp
06.2007 - 02.2010
- Manage all aspects of Part-time & Corporate campus training
- Bookings Payments Ordering of learning material Booking of lecturers
Lecturer - Corporate & Part-Time Classes (Independent Contractor)
Damelin Klerksdorp
07.2004 - 06.2007
- Microsoft Office Suite (Beginner, Intermediate and Advanced) Corel Draw
Front Desk / Reservationist
Protea Hotel Klerksdorp
07.2002 - 08.2004
- Managed check-in and check-out processes for hotel guests
- Handled administration and accounts processing efficiently
- Implemented strategies to maximize revenue and monitor costs
- Provided exceptional customer service, addressing guest complaints and queries promptly
- Managed guest reservations and coordinated conferences
- Supported MD with document typing (Word), graph compilation (PowerPoint), and spreadsheet tasks (Excel)
- Operated hotel switchboard and performed banking procedures
- Promoted hotel facilities and conducted cross-selling within the company
- Proficiently used Lanmark computer system for operations
- Facilitated regular communication of guest feedback to management
- Actively improved existing procedures and resolved general computer issues
- Completed various general office duties as required.
Education
Certificate in Basic Photography -
North-West University
Certificate in Assessment - undefined
North-West University
SHE Representative - undefined
NOSA
Finance for non-financial managers - undefined
AstroTech
Certificate in Moderation - undefined
Damelin
Certificate in Basic Bookkeeping - undefined
Damelin
Diploma in Train the Trainer - undefined
Damelin
Diploma in Business Computing - undefined
Damelin
Diploma in A+ Support Engineer - undefined
Damelin
Certificate in PC Upgrade & Repair - undefined
Damelin
Certificate in Basic Principles of Public Relations Practice - undefined
Damelin
Diploma in Bookkeeping - undefined
Damelin
Matric - undefined
Milner High School
Skills
Effective Decision Making
Planning and Organising
Teamwork
Communication
Technical Expertise
Presentation Skills
Influencing & Negotiation
Adaptability
Resilience
Training and coaching
Office Management
Relationship Building
Reliability
Professionalism
Work Prioritization
Timeline
Ward Clerk / Administrator
Life Anncron - Klerksdorp
11.2021 - Current
Multi-grade Tutor
Shalom IHS Tutor Centre
01.2019 - 06.2019
SALES COORDINATOR / OFFICE ADMINISTRATOR
Pernod Ricard South Africa Pty (LTD)
04.2010 - 06.2017
Programme Manager: Part-Time & Corporate Campus
Damelin Klerksdorp
06.2007 - 02.2010
Lecturer - Corporate & Part-Time Classes (Independent Contractor)
Damelin Klerksdorp
07.2004 - 06.2007
Front Desk / Reservationist
Protea Hotel Klerksdorp
07.2002 - 08.2004
Certificate in Basic Photography -
North-West University
Certificate in Assessment - undefined
North-West University
SHE Representative - undefined
NOSA
Finance for non-financial managers - undefined
AstroTech
Certificate in Moderation - undefined
Damelin
Certificate in Basic Bookkeeping - undefined
Damelin
Diploma in Train the Trainer - undefined
Damelin
Diploma in Business Computing - undefined
Damelin
Diploma in A+ Support Engineer - undefined
Damelin
Certificate in PC Upgrade & Repair - undefined
Damelin
Certificate in Basic Principles of Public Relations Practice - undefined
Damelin
Diploma in Bookkeeping - undefined
Damelin
Matric - undefined
Milner High School