Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nicole Thaver

Nicole Thaver

Systems Analyst
Benoni

Summary

“ I am passionate and committed, and I offer the confidence to excel in completing my responsibilities, regardless of the obstacles or time involved. I provide good analytical and problem solving abilities, and the capacity to learn and absorb new ideas and concepts quickly. I offer excellent written and oral communication skills and I am willing to mould my strengths into key attributes. A highly competent and organized system analyst with experience of software development, installation, administration and compatibility. Possessing a proven ability to assist with the day to day running of an IT department and its business IT systems. A proven ability to maintain and enhance company software, systems and processes with the aim of improving operational functionality in line with business requirements. Well mannered, articulate and able to act as a point of contact for colleagues. I am looking for a suitable systems analyst position with an exciting, innovative and ambitious company that offers room for progression. Driven Systems Administrator with 10 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

Systems Administrator

Allbro
BOKSBURG
07.2013 - Current
  • Acting as a systems analyst in creating and implementing systems and process to improve ERP system
  • Responsible for ensuring the reliability, efficiency and maintainability of systems and processes that has been developed
  • Creating and Implementing systems and processes within the company
  • Created and implemented Cycle Count and Stock Take procedures
  • Documenting of Works Instructions for system related processes
  • Implemented third party software Xperdyte as an add-on module on Pastel Partner for manufacturing processes
  • Part of implementation team for implementing Sage X3 ERP system
  • Implemented Manufacturing processes onto the ERP system
  • Implemented Inventory Optimization software and tools
  • Implemented stock processes to improve the stock accuracy within the company
  • Created and Implemented Demand Planning processes
  • Implemented inventory of optimization software Netstock for accurate stock levels
  • The execution of the MRP tool to determine the manufacturing job card and purchasing requirements
  • Ordering of raw material items at the correct time
  • Updating of production schedules
  • Liaising with Production Planner to ensure accurate ETA’s are given to Customers
  • Creation of KPI reports for the manufacturing departments within the company
  • Training personnel on the systems and processes that were implemented

Systems Administrator

08.2011 - 05.2013
  • Acting as a technical lead to identify and implement solutions to problems affecting IT services
  • Providing support over the telephone or remotely to external and internal staff members
  • Duties:
  • Installation and maintenance of all systems within the Sylko network environment
  • Producing documentation on operational, system and user procedures and guidelines
  • Building, configuration and troubleshooting of server and desktop hardware
  • Providing advice on selection and purchase of IT equipment
  • Maintaining maximum availability of supported services for users
  • Obtaining quotes for supply of goods and services from suppliers
  • Designing, implementing and managing Active Directory
  • Ensuring that support calls are logged and handled effectively and efficiently
  • Ensure adequate antivirus protection and solutions are maintained and updated
  • Automation of procedures to reduce the workload of users using SQL
  • Creating reports using QlikView and Crystal Reports to reduce the workload of users
  • Daily backup of servers
  • Month End – Period Ends and Reports on Syspro 6.0 and Syspro 6.1

Junior Software Developer

CLUB LEISURE GROUP
06.2009 - 10.2010
  • Working with analysts and programmer’s in providing support to the IT business system
  • Responsible for ensuring the reliability, efficiency, security, safety and maintainability of software that has been developed
  • Duties:
  • Working on systems maintenance patches and data fixes
  • Creating test programs according to specification
  • Providing support in the event of software failure
  • Suggesting improvements to the usage of applications and their design
  • Providing support, maintenance and enhancement to new and existing systems
  • Developing and testing solutions
  • Ensuring accuracy of output on business-critical systems
  • Analysing user requirements & then developing systems that meet their requirements
  • Data validation
  • Creating test databases
  • Month End data checks and procedures
  • Year End data checks and procedures
  • Monitoring Daily Procedures

Education

National Diploma - Information Technology - Information Technology

Durban University of Technology
Durban, South Africa
01.2005 - 04.2008

Skills

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Timeline

Systems Administrator

Allbro
07.2013 - Current

Systems Administrator

08.2011 - 05.2013

Junior Software Developer

CLUB LEISURE GROUP
06.2009 - 10.2010

National Diploma - Information Technology - Information Technology

Durban University of Technology
01.2005 - 04.2008
Nicole ThaverSystems Analyst