Nicole Shaw
SENIOR BUSINESS ANALYST
Johannesburg
Summary
I am a young professional with a strong passion for business management. My goal is to gain extensive experience in the field and establish myself as a skilled business management professional. Hardworking, responsible, and ambitious, I thrive on challenges that foster growth. I enjoy learning from others, engaging with people, and continuously expanding my knowledge. My key interests include customer relationship management, business development, Testing, Oracle HCM and Generative AI. My objective is to learn, lead, implement, and innovate in every task I undertake throughout my career
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Bid Support
Accenture ZA
01.2025 - 02.2025
- During my unassigned time, I support bid managers and teams in creating and submitting RFPs. My role involved gathering relevant data for various sections, sourcing skilled candidate CVs, obtaining company credentials for reference, and ensuring that Word and PowerPoint documents are properly formatted according to requirements.
Functional Analyst - DUT
Accenture ZA
Johannesburg
07.2024 - 11.2024
- As a Functional Analyst, I supported the PMO lead in ensuring smooth project operations by taking meeting minutes, facilitating workshops across various streams, and creating and managing the workshop calendar and sign-off documents and trackers.
- Transitioning to the testing team, I gained hands-on experience with Oracle PeopleSoft, where I developed test cases and scenarios, and updated the test plan for SIT1 and SIT2 testing cycles."
- Managed project priorities effectively, balancing multiple tasks to achieve desired outcomes on time.
Functional Analyst - Logistics Company
Accenture ZA
Johannesburg
08.2023 - 02.2024
- As part of the blueprint phase, key responsibilities included documenting HCM business requirements from initial workshops and playback sessions to develop business process diagrams
- During Phase 2, I conducted data validation activities and documented all requirements from the design walkthrough sessions documenting all requested changes from client while simultaneously configuring the existing HCM instance with the requested changes to align with project objectives
- Additionally, ensuring key deliverables are met and tracked
- I developed HR Core test scripts and performed Unit testing and SIT testing whilst ensuring results are tracked, defects are logged and assigned accordingly
PMO Support -Mining Company
Accenture ZA
Johannesburg
04.2022 - 12.2022
- Key responsibilities included resource management system, access management and management of all trackers, reporting of key stage gate deliverables, management of change control requests throughout the project
- Assisting the testing lead with quality checks on test scripts for IPT1, IPT2 and UAT testing cycles, quality checks on defect trackers for all testing cycles, management of the approval process of key deliverables and providing support for post go-live activities
OAE HRIS Support -MTN Group
Accenture ZA
08.2019 - 10.2021
- The purpose of the project is to provide functional and technical application support to MTN operating companies across the African continent
- My role as the application support is to attend to all the clients' functional needs, queries, issues and requests within the HR module on the Oracle e-business suite application, configuring and developing software systems to meet client requirements, investigating and resolving all issues regarding performance management and Core HR as well as managing the team's day to day tasks to ensure smooth productivity within the internal team
In Country Tester -Vodacom Videoplay
Accenture ZA
01.2021 - 05.2021
- The purpose of the project is to develop a new video on demand product that allows Vodacom customers to watch the latest movies, series, and music videos on the go through an application
- My Role is to assist the delivery team in the application development process by focusing on business development for best fit user journeys, carrying out daily tests on the platform's basic functionality, working closely with the Accenture's offshore support/delivery team to resolve various issues/initiatives on the platform
Functional Support -Pharmaceutical Company
Accenture ZA
07.2018 - 07.2019
- The purpose of the project was to provide the client with an end-to-end oracle solution that compromises of HR, Procurement, warehouse and financial modules in the oracle integrated suite that ensures consistency and proper policy compliance
- I was accountable for gathering requirements, workshop and training facilitation, testing, business process design and the overall delivery support with the implementation process which followed the agile methodology
- My primary focus was working with the procurement lead to ensure a smooth implementation
Oracle Intern -infrastructure and Systems
Oracle ZA
05.2017 - 05.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
Bachelor's Degree - Business Management and Marketing
Damelin College
Johannesburg 01.2014 - 04.2016
Certificate - Digital Marketing
University of Cape Town
Cape Town 02.2018 - 05.2018
Skills
Business Process
Requirements Gathering
Testing - UT, SIT and UAT
undefinedCertification
Oracle Cloud Infrastructure 2023 AI Certified Foundations Associate
Timeline
Bid Support
Accenture ZA
01.2025 - 02.2025
Functional Analyst - DUT
Accenture ZA
07.2024 - 11.2024
Functional Analyst - Logistics Company
Accenture ZA
08.2023 - 02.2024
PMO Support -Mining Company
Accenture ZA
04.2022 - 12.2022
In Country Tester -Vodacom Videoplay
Accenture ZA
01.2021 - 05.2021
OAE HRIS Support -MTN Group
Accenture ZA
08.2019 - 10.2021
Functional Support -Pharmaceutical Company
Accenture ZA
07.2018 - 07.2019
Certificate - Digital Marketing
University of Cape Town
02.2018 - 05.2018
Oracle Intern -infrastructure and Systems
Oracle ZA
05.2017 - 05.2018
Bachelor's Degree - Business Management and Marketing
Damelin College
01.2014 - 04.2016
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