Nicole Prinsloo
Wealth Investment Administrator / Operations Assistant
Pretoria
Summary
I'm a Wealth Investment Administrator with 7 years of experience in banking, investing, operations, and compliance. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. I am currently in the last year of my Bachelor of Business Administration degree. I have completed courses in project management, information technology, risk management, operations management, finance, and strategic planning. In 2024, I will have completed my degree. I have a higher certificate qualification in Economics and Management Sciences, as well as a project management certification. My goal is to expand my abilities and expertise in operations and project management.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Wealth Investment Administor/Operations Assitant
PSG Wealth
05.2023 - Current
- Implement new processes to make operations and compliance more frictionless
- Report on a monthly basis at team meetings, including minuting and chairing
- New client proposals, onboarding, and processing
- Assist and execute numerous new projects
- Running and updating background data of the wealth manager's apps
- Organizing and managing functions
- Implement cleanup projects
- Monthly new business reporting
- Assist with clients' retirement claims
- Life Insurance and Investments
- Set objectives, strategies, and targets for the firm
- Assist with recording studio and distribution of relevant investment market updates
- Collaborate with marketing, advertising, media, and software providers.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Relationship Management
Wealth Management Analyst
FNB / RMB
01.2022 - 04.2023
- Assist with Hub responsibilities
- Processing of new business and compliance, ensure that reports are being updated and cleaned up
- Assist wealth managers with client investments, ensuring that protocols are followed, workflows are completed, and cases are closed in CRM
- Fill out compliance documentation and check that all compliance standards are satisfied
- Assist with meeting minutes and secretarial work in Ultra High Net Worth and Wealth Management deal-making forums.
Financial Advisor Assistant
FNB/RMB
03.2019 - 12.2021
- Assist financial advisors in following up with clients, calling clients, auditing files for compliance purposes, monitoring changes and new business processing, follow-up, procurement, and adhering to deadlines
- Follow up on commissions and support the operations staff
- Minuting of meetings
- Scheduling appointments and organizing venues
- Build relationships with bankers
- Comply with the operations department's regulations and procedures
- Prepare client paperwork
- Assist clients with inquiries and withdrawals.
Receptionist
FNB Private Clients
10.2017 - 02.2019
- Hosting clients (Welcome visitors to the firm, determine their needs, and guide them effectively)
- Operating the switchboard, directing calls, and ensuring that they are sent to the correct recipients
- Resolve all client queries efficiently and within agreed-upon time frames
- Efficient administration help to the administrator, including timely planning, reporting, and updating of all essential data.
Education
Bachelor in Business Administration -
UNISA
Pretoria, South Africa 01.2021 - Current
Certificate in Project Management -
UDEMY
Pretoria, South Africa 01.2022 - 11.2022
Higher Certificate in Economic And Management Sciences -
UNISA
Pretoria, South Africa 07.2016 - 04.2018
Skills
Business Administration
Relationship Building
Organizational Skills
Operations Support
Reliability
Workload Management
Goal Setting
Time management abilities
Teamwork and Collaboration
Schedule and calendar management
Administrative duties
Project Support
Process Compliance
Compliance Reporting
Interpersonal Skills
Accomplishments
- Top 20 best sales, 2019
- Successfully reached target with financial planner within 6 months of being in the role, 2019
- Executive status, 2019
- Assisted financial planner in obtaining Executive status within 3 months of starting position., 2019
- Team Octopus award, 2021
- Hands on everything, assist with multiple tasks, 2024
- Nominated and awarded for incentive award, 2024
Timeline
Wealth Investment Administor/Operations Assitant
PSG Wealth
05.2023 - Current
Certificate in Project Management -
UDEMY
01.2022 - 11.2022
Wealth Management Analyst
FNB / RMB
01.2022 - 04.2023
Bachelor in Business Administration -
UNISA
01.2021 - Current
Financial Advisor Assistant
FNB/RMB
03.2019 - 12.2021
Receptionist
FNB Private Clients
10.2017 - 02.2019
Higher Certificate in Economic And Management Sciences -
UNISA
07.2016 - 04.2018