Nicole Kane
HR Business Partner / HR Lead
Port Elizabeth
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HR Manager
San Miguel Natural Ingredients
Port Elizabeth, South Africa
05.2023 - Current
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Spearheaded successful workforce planning efforts, aligning staffing needs with company objectives.
- Supported business growth by developing talent acquisition strategies that targeted top industry professionals.
- Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Reduced recruitment costs by establishing strong relationships with job agencies and universities.
- Evaluated compensation packages competitively against industry benchmarks to attract top talent while managing budgetary constraints effectively.
- Established clear succession plans to ensure leadership continuity during periods of transition or growth.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Coordinated immigration process for visa applications to support mobility requests for domestic and international long and short-term assignments.
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Liaised between multiple business divisions to improve communications.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Recruited top talent to maximize profitability.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
HR Professional
Fuel50
Dubai, United Arab Emirates
11.2022 - 01.2023
- Fuel50 is a New Zealand based talent management organization which provides organizations with a talent management platform allowing them to manage their talent as well as giving employees career path visibility.
- I assisted Fuel50 with preparation work for a USA based client through job description development for a levels as well as leveling for all positions.
HR Business Partner
San Miguel Fruits South Africa
Port Elizabeth, South Africa
08.2015 - 07.2022
- Developed metrics-driven performance appraisal systems, enabling objective evaluation of employee performance and identification of areas for improvement or growth opportunities.
- Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
- Established mentorship programs connecting experienced professionals with newer hires, fostering collaboration and knowledge sharing across the organization.
- Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one.
- Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires.
- Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Evaluated the effectiveness of HR interventions through data analysis and continuous improvement efforts, adapting strategies as needed to achieve optimal results.
- Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Collaborated with senior management to align HR initiatives with organizational goals.
- Streamlined recruitment processes for increased efficiency in talent acquisition.
- Improved employee performance through the implementation of tailored training and development programs.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Collaborated with leadership to assess and improve policies across board.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Developed and delivered special events for company employees.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Instructed senior leaders on appropriate employee corrective steps.
- Coordinated technical training and personal development classes for staff members.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Recruited top talent to maximize profitability.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Created and implemented forward-thinking initiatives to improve employee engagement.
HR Officer
Welfit Oddy
Port Elizabeth, South Africa
07.2009 - 07.2015
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Collaborated with management teams to establish clear succession plans for key roles within the organization.
- Developed comprehensive training programs to enhance employee skillsets and productivity levels.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
- Assisted in workforce planning efforts by analyzing staffing needs based on organizational goals and growth projections.
- Participated in cross-functional projects aimed at improving overall organizational performance.
- Developed relationships with local colleges/universities to build a pipeline of potential candidates for internships/full-time positions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Coordinated employee placements and administrative details.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
Recruitment Consultant
Staff Solutions
Port Elizabeth, South Africa
01.2009 - 06.2009
- Enhanced the company''s reputation by ensuring a positive candidate experience throughout the entire recruitment process.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
- Streamlined the interview process for efficiency, resulting in faster hiring decisions.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
Education
Master of Arts - Industrial And Organizational Psychology
Nelson Mandela Metropolitan University
Port Elizabeth, South Africa 04.2001 -
Bachelor of Arts - Industrial And Organizational Psychology
Nelson Mandela Metropolitan University
Port Elizabeth, South Africa 04.2001 -
Skills
Talent Acquisition
Performance Management
Succession Planning
Workforce Planning
Organizational Development
Diversity and Inclusion
HR policies and procedures
Leadership Development
Human Capital Management
Relationship Building
Cross-Functional Collaboration
Conflict Resolution
Certification
Course in UAE Labour Law
Timeline
HR Manager
San Miguel Natural Ingredients
05.2023 - Current
Course in UAE Labour Law
02-2023
HR Professional
Fuel50
11.2022 - 01.2023
HR Business Partner
San Miguel Fruits South Africa
08.2015 - 07.2022
HR Officer
Welfit Oddy
07.2009 - 07.2015
Recruitment Consultant
Staff Solutions
01.2009 - 06.2009
Master of Arts - Industrial And Organizational Psychology
Nelson Mandela Metropolitan University
04.2001 -
Bachelor of Arts - Industrial And Organizational Psychology
Nelson Mandela Metropolitan University
04.2001 -