Nicole Heugh
Executive personal Assistant And Marketer
Paarl,WC
Summary
I'm a dynamic Executive Personal Assistant and Marketer with a proven track record at Laerskool Drakenstein, showcasing exceptional organizational skills and service excellence. Spearheaded event management and policy development, enhancing operational efficiency. I'm great in client communication and office administration, fostering strong relationships and achieving significant cost savings. i'm a dedicated team contributor and effective problem solver, committed to discretion and confidentiality.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Executive personal Assistant and Marketer
Laerskool Drakenstein
Paarl
04.2013 - Current
- First point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Manage approximately 50 and more incoming calls, 40 incoming and outgoing emails per day
- Greeted incoming visitors and parents professionally and provided friendly, knowledgeable assistance.
- Responded to emails and other correspondence to facilitate communication and enhance processes.
- Screened calls and emails and responded accordingly to support principals correspondence.
- Maintained appropriate filing of personal and professional documentation.
- Improved workflow by introducing more efficient document handling and organization practices.
- Managed personal and professional calendars and coordinated appointments for principal.
- Maintained confidentiality and discretion while handling sensitive information relevant to learners and staff.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Aided principal in personal tasks such as scheduling appointments or running errands when needed.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Planning school events and meetings for staff and School Governing Body.
- Contributed to team effectiveness by providing ad-hoc support to various departments in the school.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Used software to prepare documents, reports, and presentations.
- Together with the school principal development of school policies and procedures, contributing to a more organized work environment.
- As a SGB member (School Governing Body) i helped in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Developed a strong relationships with the Department of Education members
- Developed a strong relationship with sponsors leading to improved contract terms resulting in cost savings for the company.
- Managing the school alarm system.
- Coordinate school fundraisers like Laerskool Drakenstein annual Golf Day.
- Head of outreach programs: Easter Egg project for less fortuned kids and food during the cold winter months.
- Creating the school newsletter every week.
- Coordinating school excursions.
- Overseeing the rental of school facilities.
- First Aid administrator.
- Head of marketing.
- Managing school social media.
- Member of the School Governing Body.
Education
GED -
Klein Nederburg Secondary School
Paarl, South Africa 01.2012 - 12.2012
Skills
Scheduling Coordination
Effective Communication
Time management
Office Administration
Advanced Microsoft Office Skills
Strong Organizational Skills
Dedicated Work Ethic
Effective Problem Solver
Discretion and confidentiality
Filing and data archiving
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Xhosa
Beginner (A1)
Timeline
Personal Assistant and Admin Officer
Laerskool Drakenstein
04.2013 - Current
GED -
Klein Nederburg Secondary School
01.2012 - 12.2012