Nicole Mornay Hector

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
• Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
• Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
• Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
• Streamlined inventory management processes, leading to more organized and efficient stock handling system.
• Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
• Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
• Collected, arranged, and input information into database system.
• Gathered, organized and input information into digital database.
• Frequently inspected production area to verify proper equipment operation.
• Supervised daily operations by directing customer service, inventory and sales operations.
• Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
• Conducted inventory analysis to determine optimal stock levels.
• Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
• Educated and trained staff to equip with knowledge about products, customer service and store policies.
• Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
• Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
• Oversaw daily operations to ensure smooth and efficient store function.

• Running lists on Data Tim system to place orders.
• Local ordering from various suppliers.
• Booking-in stock items (parts).
• Outsourcing stock items (parts).
• Checking Zero’s.
• Checking of dead stock items.
• Handling of overcharge parts queries.
• Handling incorrect stock supplied queries (RFC).
• Invoicing clients.
• Checking of booked/purchased parts before dispatched from store.
• Checking up on job costing (workshop).
• Handling of claims.
• Liaising with company director.
• Booking couriers.
• Reconciling of invoices.
• Scanning documents.
• Import ordering.
• Liaising with overseas suppliers.
• Assisting creditors management on Xero.
• Ordering for different entities in Xero System.

• Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
• Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
• Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
• Scheduled appointments and managed calendars for staff members.
• Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
• Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
• Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
• Streamlined office processes by implementing efficient filing systems and organizational techniques.
• Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
• Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.
• Documented all [Type] contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
• Expedited document processing times by utilizing advanced software tools for scanning, indexing, and archiving purposes.
• Facilitated cross-departmental collaboration through clear communication channels and regular meetings among colleagues.
• Enhanced communication within the department by establishing a centralized email system.
• Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Input data into spreadsheets and databases.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Informed and supported business leaders through consistent communication and administrative support duties.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Utilized office management software to record and track customer information.
• Compiled and analyzed data to produce reports.