Nicole Francis
Cape Town
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Admin clerk
Thorburn solutions
Cape town, Western province
09.2023 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Offered technical support and troubleshot issues to enhance office productivity.
Teacher's Assistant
Dalweide primary school
Cape Town, Western province
11.2021 - 09.2022
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
- Graded assignments, tests and papers according to teacher instructions.
- Provided one-on-one support for special needs students.
- Encouraged students to take an active role in their own learning process.
- Printing documents
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Office Administrative Assistant
Boland Poultry paarl
Cape Town, Western province
05.2019 - 07.2021
- Sales assistant
- Weekly wages
- Excel spreadsheets
- Receipts
- Invoices
- Filing of documents
- Stocktaking
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Assisted with payroll preparation and entered data into cumulative payroll document.
Administration Lady
Vodacom paarlmall
Cape Town
08.2018 - 11.2019
- Answering of telephones.
- Filing of documents
- Ordering of stationary - stocktaking
- Helped customers make purchase decisions by highlighting features,communicating functions and recommending products best suited to their needs.
- Tracked inventory daily on word promptly ordering low-stock supplies to avoid out-of-stock situations.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Education
High School Diploma -
Wellington High School
Wellington11-2014
Some College (No Degree) - Computer End User
Silulo Ulutho Technolgies
PaarlSkills
- Data Compilation
- Spreadsheet development
- Correspondence Preparation
- Daily Reporting
- Computer literacy,listening,decision making,communication,verbal and written
- Customer relations,organizing and planning
- Data capturing
- Fast learner
- Team player
Languages
Afrikaans
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Admin clerk
Thorburn solutions
09.2023 - Current
Teacher's Assistant
Dalweide primary school
11.2021 - 09.2022
Office Administrative Assistant
Boland Poultry paarl
05.2019 - 07.2021
Administration Lady
Vodacom paarlmall
08.2018 - 11.2019
High School Diploma -
Wellington High School
Some College (No Degree) - Computer End User
Silulo Ulutho Technolgies
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