Nicolas Nawej Kashama

• Co-develop and implement the overall vision, mission, and long-term strategy of the firm.
• Oversee financial planning, budgeting, and resource allocation. Ensure profitability, manage cash flow, and optimize cost structures.
• Drive business development activities, including identifying new market opportunities, forming strategic partnerships, and expanding service offerings.
• Build and maintain relationships with C-level stakeholders, including clients, partners, investors, and board members.
• Lead the creation of digital transformation strategies for clients, aligning technology initiatives with business goals.
• Design and develop enterprise architecture frameworks, models, and roadmaps that guide the implementation of digital solutions.
• Assess, recommend, and select appropriate technologies, platforms, and tools that align with clients' digital transformation needs.
• Oversee the integration of new digital solutions with existing systems, ensuring interoperability and minimal disruption.
• Establish governance frameworks, standards, and best practices for digital transformation and enterprise architecture. Ensure compliance with security, regulatory, and industry standards.
• Support clients in managing the organizational change that comes with digital transformation. Provide guidance on change management strategies, training, and user adoption to ensure successful implementation.
• Mentor junior architects and consultants, fostering a culture of learning and continuous improvement within the firm.
• Oversee the delivery of architectural projects, ensuring they are completed on time, within budget, and to the client's satisfaction.

• Develop Enterprise Architecture and infrastructure plans, considering existing platforms and systems, aligned with Zambia’s digital transformation strategy, and design a unified platform migration strategy.
• Deliver a comprehensive analysis of the systems architecture to enhance digital government services, supporting efforts to increase interoperability across government.
• Create an interoperability framework to facilitate an all-of-government approach to integration, building on ongoing initiatives led by the Government of Zambia within the healthcare ecosystem.
• Support the delivery of a change management framework, ensuring the migration of existing data sets to government cloud infrastructure, and establishing principles for application migration planning to engage independent software vendors.
• Contribute to developing a framework for data exchange between government and the private sector, addressing current barriers and enhancing data transfer capabilities.
• Strategy and Planning: (1) Design Enterprise Architecture plans; (2) align with the client’s strategy; and (3) integrate blueprints with existing solutions for a unified, data-driven view within the government framework.
• Government Relations: Build effective and trusted relationships with key stakeholders across the government of Zambia.
• Execution and Monitoring: Define, review, and maintain project goals and plans. Act as the focal point for Enterprise Architecture development, reporting to the Head of Technology for Development, the Country Head, and technology transformation specialists to manage, troubleshoot, and deliver initiatives.
• Audit compliance with Enterprise Architecture standards to ensure successful execution of projects.
• External Relations: Engage with external stakeholders, including tech hubs/incubators, investors, NGOs, and relevant government ministries and agencies.

• Led the design, development, and implementation of a Learning Community Platform at First National Bank (FNB) aimed at creating high-performance sales professionals to support the bank’s strategic sales initiatives.
• Managed a portfolio of complex initiatives spanning multiple lines of business, ensuring alignment with organizational goals and IT strategies through the development of detailed project plans.
• Established a common architecture across 4 domains—Business, Application, Data, and Technology—using TOGAF ADM principles, facilitating consistency in enterprise-wide architecture.
• Mapped business processes (Levels 1 to 4) in the Enterprise Architecture (EA) tool using BPMN, conducting gap analyses and developing EA roadmaps for optimal solution implementation.
• Conducted solution design across conceptual, functional, logical, and physical views, ensuring all projects aligned with the bank’s IT strategy and long-term business requirements.
• Developed detailed project implementation plans and facilitated cross-functional teams to ensure project timelines remained on track, contributing to organizational performance and successfully achieving key deliverables.
• Analyzed complex business landscapes to align strategies with organizational goals, introducing new processes that enhanced people performance and optimized operations.
• Translated business strategies into formal system requirements, operating models, and governance frameworks, defining future-state transformation journeys in collaboration with leadership.
• Facilitated the delivery of new functionalities by conducting training sessions, and live demos, and developing detailed documentation, supporting the successful implementation of new systems.
• Provided regular status reports and communicated project milestones, ROI, and value creation to executive leadership, ensuring transparency and successful achievement of project goals.

• Assess and develop Frameworks(Corporate and Management of IT, Risk Management, Resources allocation guiding principles, Reporting & Communication guiding principles) in line with best practices(COBIT5, ITIL, PMBOK, BABOK, TOGAF, ISO).
• Develop and maintain an enterprise architecture across the 4 domains (Business, Application, Data, Technology) and establish its governance on the basis of business and IT strategies.
• Define standards and performance metrics for the architectural domain and report to EXCO.

Sales

• Conceive innovative solutions for clients
• Actively contributes to the compilation of proposals and bid documentation
• Engage with clients in identify opportunities for improvements within their businesses
• Map architectural solutions to business objectives to ensure alignment.
• Share responsibility for business development initiatives
• Pre-sales support doing (demos/presentations etc.) and leading teams (end-to-end responsibility)

Technical

• Establishing a common architecture across the 4 domains(Business, Application, Data, Technology) in line with TOGAF ADM Principles;
• Perform Gap Analysis (Baseline vs Target Architecture Assessment) and development of EA Roadmaps;
• Design innovative technology solutions for clients (Conceptual, Logical and Physical design)
• Participate in the design and delivery of end-to-end business solutions which are enabled by technology
• Develop an implementation plan for architecture on the basis of IT strategies and business requirements;
• Provide a working knowledge of current technologies and their applications within a business context to the rest of the team
• Understand and interpret business requirements
• Document client requirements, business environment, people capabilities, and technology architectures
• Manage sub-team delivery on assignment
• Performs research into client environments and industry solutions and tools
• Actively take part and manage portions of project delivery(Technical Project Management)

• Conducted sessions and workshops to elicit and clarify business requirements, ensuring alignment with project goals.
• Established a common architecture across Business, Application, Data, and Technology domains, following TOGAF ADM principles, and performed gap analysis to develop EA roadmaps.
• Discovered, designed, and modeled 'As-is' and 'To-be' processes into BPM and EA Tools (Abacus & Casewise) using BPMN, proposing process improvements using Lean methodologies.
• Led time and motion studies, managed KPI monitoring, and maintained the enterprise architecture continuum, including migration and modeling of architectures for all domains into BPM and EA tools.
• Produced ERD diagrams, use cases, process flows, sequence diagrams, and class diagrams to support system design and process improvements.
• Documented business requirements, user requirements, and functional specifications (BRD, URS, FRS), and developed and implemented test plans, functional test cases, and user acceptance testing (UAT).
• Developed and implemented standard operating procedures (SOPs) and managed requirement changes throughout the project lifecycle.
• Led BA/BPM operations, building and maintaining strong relationships with senior stakeholders, ensuring alignment and communication across teams.
• Collaborated closely with project managers and technical teams to ensure solutions met business needs and participated in program management and steering committee meetings.
• Contributed to tender and technical proposal development, supporting the acquisition of new projects.

• Conducted comprehensive PESTLE and SWOT analyses to inform strategic business decisions. Develop Business Plans.
• Analyzed external market conditions using the PESTLE framework to identify potential threats and opportunities before entering the SADC region.
• Developed detailed reports from SWOT analysis, highlighting strengths, weaknesses, opportunities, and threats for improved strategic planning.

• Conducted evaluations of COST software, analyzing functionality, compatibility, and potential return on investment.
• Participated in requirement elicitation sessions, documented requirements, and contributed to JAD sessions.
• Analyzed and documented COST software attributes, providing recommendations based on technical and financial assessments.
• Modeled 'As-Is' and 'To-Be' processes using UML and BPMN 2.0 within the Enterprise Architecture tool, focusing on business process improvements.
• Developed user stories and produced various BA deliverables including BRD, URS, Use Cases, Process Flows, and Sequence Flow Diagrams.
• Performed application testing and implemented network/server infrastructure, including setup and maintenance.
• Managed the company’s IT network (LAN), Windows servers, and firewall system.
• Planned, set up, and managed network infrastructure including Active Directory, Exchange Mail server, and POP/SMTP Mail servers.

• Managed and maintained enterprise IT networks (LAN & WAN), ensuring optimal uptime and security for Windows and Linux servers through regular updates and monitoring.
• Optimized server performance and availability using monitoring tools and automated scripts to minimize downtime.
• Defined and maintained ICT policies and standards across the organization.
• Managed external data and communication suppliers, supporting a group of companies (Telkom, Vodacom, IS, VOX, Neotel).
• Provided onsite and remote end-user support, including testing, training, and implementing ERP software.

• Provided technical support and troubleshooting for intranet infrastructures, enhancing operational efficiency with minimal downtime.
• Configured and troubleshot Cisco routers and switches.
• Delivered onsite end-user support for desktops, laptops, servers, networks (Wi-Fi), and printers.
• Implemented, maintained, and supported virtualization software (VirtualBox, VMware) and cloud technologies (OneDrive, Office 365).
• Supported and administered Windows Server (2008/2012 AD), Linux, and UNIX (Ubuntu, Solaris) systems.
• Lectured practical sessions on Windows Server 2008, Linux, and UNIX systems.

• Conducted practical lab sessions and workshops on Windows Server 2008 and Linux, facilitating hands-on learning experiences for students.
• Provided comprehensive support and troubleshooting for Cisco and operating system-related issues, enhancing student learning outcomes.