Summary
Overview
Work History
Education
Skills
Socialactivities
Fullname
References
Personal Information
Interests
Timeline
Generic

Nicola Suverkrop

Registered Nurse
Cape Town

Summary

Experienced nursing professional with a strong clinical background, exceptional interpersonal skills, and technical expertise. Proficient in EMR charting, medication administration, and interdisciplinary collaboration to enhance patient care and support. Dedicated leader prioritizing quality and efficiency in healthcare delivery.

Overview

2025
2025
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

Chief Nurse

Royal Caribbean International Private Destinations
10.2019 - Current
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients.
  • Developed and delivered training programs for nursing staff to enhance their skills and knowledge.
  • Performed triage on patients and determined severity of injuries and illnesses.
  • Supervised scheduling and staffing decisions to ensure adequate coverage on all shifts while optimising operational needs.
  • Coordinated and executed evacuations of both guests and crew needing further specialised care from the island to local and international medical facilities.
  • assisted with repatriation of crew to home countries for additional medical care / treatment or recovery.
  • Established strong relationships with Medical Teams onboard and other healthcare professionals for optimal collaboration and patient care coordination.

Chief Nurse

Royal Caribbean International
2 2006 - 10.2019

Employed as Chief Nurse

  • (4-8 month contracts) Responsible for Administration, staffing and running of Medical facility onboard providing medical services and emergency care for both guests and crew
  • Facilitating occupational health of crew
  • Managed department budget effectively, reducing costs while maintaining high-quality patient care standards.
  • Supervised scheduling and staffing decisions to ensure adequate coverage on all shifts while minimizing employee burnout rates.
  • Conducted ongoing performance evaluations for nursing staff members, identifying areas for improvement and providing constructive feedback to enhance overall team effectiveness.
  • Ensured compliance with regulatory agencies by maintaining up-to-date knowledge of laws, guidelines, and best practices related to nursing care management.
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.

Team Leader

Westville Hospital
05.2005 - 12.2012
  • Company Overview: Medical & Surgical Cardio - Thoracic Intensive Care Unit
  • (S/CCU)
  • (Between ship contracts) Team leader - responsible for staffing and running of both surgical and medical cardiac intensive care units
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Ship's Nurse

Mediterranean Shipping Company
06.2004 - 04.2005
  • Company Overview: Employed as ship's nurse
  • Employed as ship's nurse

Registered Nurse, Cardiovascular ICU

Westville Hospital
06.2001 - 05.2004
  • Company Overview: Medical & Surgical Cardio - Thoracic Intensive Care Unit (S/CCU)
  • Optimized use of medical equipment such as cardiac monitors and ventilators to ensure appropriate monitoring and treatment delivery for critically ill patients.
  • Contributed to unit process improvements by participating in quality improvement initiatives aimed at enhancing patient care delivery and satisfaction.
  • Administered prescribed medications and treatments for optimal therapeutic effects in the management of cardiovascular diseases.

Westville Hospital
01.2000 - 05.2001
  • Company Overview: Employed in general Cardiac ward & HiCare (Medical & Surgical)
  • Employed in general Cardiac ward & HiCare (Medical & Surgical)

Addington Hospital
01.1997 - 12.1999
  • Company Overview: General training - Medical; Surgical; Orthopaedics; Paediatrics; Intensive Care Unit; Cardiac Care Unit; Theatre; Trauma and Casualty; Gynaecology; Urology and Oncology
  • General training - Medical; Surgical; Orthopaedics; Paediatrics; Intensive Care Unit; Cardiac Care Unit; Theatre; Trauma and Casualty; Gynaecology; Urology and Oncology

King George V Hospital
01.1997 - 12.1999
  • Company Overview: Psychiatric nursing in chronic and acute wards, as well as working in the Out-Patient Department
  • Psychiatric nursing in chronic and acute wards, as well as working in the Out-Patient Department

St Mary's Hospital
01.1997 - 12.1999
  • Company Overview: Midwifery Training and experience in Ante Natal clinic and ward; Labour ward; Post Natal ward and Nursery
  • Midwifery Training and experience in Ante Natal clinic and ward; Labour ward; Post Natal ward and Nursery

King Edward Hospital
01.1997 - 12.1999
  • Company Overview: In Neonatal Intensive Care Unit and High Care Nursery
  • In Neonatal Intensive Care Unit and High Care Nursery

Education

Diploma - Medical & Surgical Nursing Science, Critical Care Nursing (General, ICU & Trauma)

University of Port Elizabeth
01.2001 - 01.2002

Baccalaureus Curationis - B.Cur - Nursing, General nursing, Psychiatric, Community & Midwifery

University of Natal
01.1997 - 01.1999

Bachelor of Social Science - B.Soc. Sci - Social Work

University of Natal
01.1995 - 01.1996

Matriculated - undefined

Pinetown Girls High School
01.1990 - 01.1994

Skills

Nursing Expertise

Clinical Leadership

Quality Improvement

Ethical Practice

Emergency Preparedness

Interdisciplinary Collaboration

Healthcare technology

Socialactivities

  • Novice Runner and beginner at Crossfit N4
  • Completed the Southern Kwa Zulu Natal Football Association's Referees Course, with honours. (FIFA Registered)
  • Enjoy reading & Learning new languages

Fullname

Nicola, Mackay

References

  • Christina Choo MD, Senior Doctor (RCI Private Destination - CocoCay), + 1 246 253 2074, christina.choo89@gmail.com
  • Leonor Viegas MD, Senior Doctor (Radiance of the Seas), viegas.lp@gmail.com
  • Marko Milic MD, Senior Doctor RCCL, mmarkomd@yahoo.com

Personal Information

  • Criminal Offences: None
  • Health Status: Excellent
  • Date of Birth: 07/15/76
  • Gender: Female
  • Nationality: South African
  • Marital Status: Married

Interests

Learning new languages

Timeline

Chief Nurse

Royal Caribbean International Private Destinations
10.2019 - Current

Team Leader

Westville Hospital
05.2005 - 12.2012

Ship's Nurse

Mediterranean Shipping Company
06.2004 - 04.2005

Registered Nurse, Cardiovascular ICU

Westville Hospital
06.2001 - 05.2004

Diploma - Medical & Surgical Nursing Science, Critical Care Nursing (General, ICU & Trauma)

University of Port Elizabeth
01.2001 - 01.2002

Westville Hospital
01.2000 - 05.2001

Addington Hospital
01.1997 - 12.1999

King George V Hospital
01.1997 - 12.1999

St Mary's Hospital
01.1997 - 12.1999

King Edward Hospital
01.1997 - 12.1999

Baccalaureus Curationis - B.Cur - Nursing, General nursing, Psychiatric, Community & Midwifery

University of Natal
01.1997 - 01.1999

Bachelor of Social Science - B.Soc. Sci - Social Work

University of Natal
01.1995 - 01.1996

Matriculated - undefined

Pinetown Girls High School
01.1990 - 01.1994

Chief Nurse

Royal Caribbean International
2 2006 - 10.2019
Nicola SuverkropRegistered Nurse