Nicola Alexander
Finance Administrator
Johannesburg
Summary
Skilled Administrative professional with experience in financial operations and understanding business needs. Tracks expenses, plans meetings and writes business correspondence. Top-notch critical thinking and research abilities.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Finance Administrator
Rietvlei Zoo Farm
Johannesburg
08.2022 - Current
- Improved internal controls by conducting regular reviews of finance policies and procedures, minimizing any risk of fraud or errors.
- Boosted department efficiency by implementing automated systems for expense tracking and invoice processing.
- Developed strategic plans for day-to-day financial operations.
- Updated daily transaction records to assist with payroll and billing administration.
- Conducted daily cash ups from cashiers and whole establishment itself.
- Created and updated spreadsheets for daily transactions.
- Supervised office staff and made sure that bookings and customer service was done correctly.
- Reviewed staff salaries and wages and other office administration
- Prepared weekly, bi-weekly and monthly payroll for 120 employees and maintained all associated files
Sales Representative
Reignmakr
Johannesburg
10.2020 - 12.2022
- Engaged in friendly conversation with customer to better uncover individual needs.
- Collaborated with cross-functional teams to identify and address customer needs.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Personal Assistant
PropertyCloud
Johannesburg
01.2022 - 08.2022
- Assisted with uploading new property listings onto platforms such as Property24.
- Managed PropCon (CRM) and used it to stay in contact with clients, both new and existing.
- Scheduled viewings, open houses and evaluations.
- Assisted in writing and delivering packages to clients as well as marketing (golf days and roadshows).
Au Pair /After-School Tutor
Multiple
Johannesburg
01.2019 - 01.2021
- Coordinated playdates and outings to meet children's physical and social needs.
- Enhanced family's daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
- Transported children to and from activities using personal or family vehicle.
- Implemented daily routine to maintain structure and stability
- Taught children basic life skills, manners and personal hygiene.
- Assisted children with homework and studying on a daily basis. Increased marks by up to 30%.
Education
High School Diploma -
Curro Waterstone College
Johannesburg, South Africa 01.2014 - 12.2018
Skills
Customer Service
Internal Controls
Cash Flow Management
Multitasking
Attention to Detail
Interpersonal Skills
Proactive and Focused
Customer Service
Timeline
Finance Administrator
Rietvlei Zoo Farm
08.2022 - Current
Personal Assistant
PropertyCloud
01.2022 - 08.2022
Sales Representative
Reignmakr
10.2020 - 12.2022
Au Pair /After-School Tutor
Multiple
01.2019 - 01.2021
High School Diploma -
Curro Waterstone College
01.2014 - 12.2018