NICO RICHTER
Branch Manager Martin's Soweto Cc
ROODEPOORT
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Branch Manager
Martin's Funerals Soweto Cc
12.2012 - Current
- Improved customer satisfaction by monitoring service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed HR and payroll for 20 employees.
Education
Bachelor of Commerce - B.com Logistics Management
UNISA
Gauteng 01.2010 - 02.2016
Skills
Customer service
Branch operations management
Relationship building
Relationship building and management
Staff management
Staff supervision
Sales management
Timeline
Branch Manager
Martin's Funerals Soweto Cc
12.2012 - Current
Bachelor of Commerce - B.com Logistics Management
UNISA
01.2010 - 02.2016
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