NICKEY MANNYA

• Serving as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
• Authored wide-ranging roadmaps, determining how technology would be integrated into business operations for maximum return on investment (ROI).
• Analyzed department and job-related functionality requirements to align technology priorities with business needs for profitability.
• Continually support successful creation of client acquisition, client retention and business partner relationships through careful collaboration, customer satisfaction and customer experience efforts.
• Created internal product development roadmaps for technological solutions in the business.
• Executed on senior leadership's long-term and mid-term strategic technology development goals.
• Recruited high-caliber development personnel, prioritizing candidates with history of helping employers execute business goals by exceeding expectations.
• Stayed abreast of technology advancements, emerging standards and IS regulations to meet strategic technology goals.
• Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.
• Deployed, monitored and maintained system installation, upgrades and network integration.
• Developed and maintained service level agreements for strategic applications and measured performance against objectives.
• Fostered positive working environment that encouraged innovation, collaboration and accountability and managed end-user needs with functional and security responsibilities.
• Documented and analyzed processes and procedures and adhered to regulatory and audit guidance.
• Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.

Avatar Agency Group is a full services advertising Agency, one of the largest in South Africa. I have joined them on a part-time/contract remote assignment during Covid-19 Pandemic.

• I was a member of Exco and reporting directly to Group CEO.
• Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
• Managed company-level architecture, platform and data configuration processes and implementation protocols.
• Facilitated ongoing team development and growth through training and professional skills enhancement.
• Developed and implemented long-term strategic technological blueprint.
• Provided project leadership in dynamic technology-driven environment with multiple priorities.
• Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes in customer satisfaction and customer experience.
• Embraced macro-level strategic decisions and micro-level implementation.
• Improved internal software program delivery performance and reliability.
• Collaborated with third-party vendors to implement new work-from-home systems.
• Maintained high-level knowledge of current and emerging technology development and applications.
• Supported current and emerging programs through interactions with high-level customers, business partners and external vendors.
• Handled client inquiries with exceptional professionalism and enthusiasm.
• Briefed executives on technology risks and suggested ways to alleviate concerns.
• Directed software and digital engineering team's complex project development and functionality objectives.
• Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.

Co-founded the business to serve various clients with technological services, products and mobile apps.

• Established foundational processes for business operations.
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Formed senior leadership team through rigorous interviews and extensive candidate research.
• Directed market expansions to propel business forward, meet changing customer needs.
• Identified business development challenges and customer concerns for proactive resolution.
• Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
• Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
• Grew team by sourcing well-qualified employees using new recruitment strategy.
• Implemented a team plan, clarified roles of members and introduced new processes to boost quality across departments.
• Maintained P&L and shouldered corporate fiscal responsibility.
• Attracted major clients, generating R7500 0000.00 in annual revenues
• Increased business profits 10% by streamlining processes and trimming unnecessary positions.
• Led team of 5 other leaders reporting to Board of Directors.
• Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
• Spearheaded 4 third-party contract negotiations to obtain favourable pricing and scheduling parameters.
• Directed technological improvements, reducing waste and business bottlenecks.
• Managed teams of 15 professionals focused on improving system development and customer delivery initiatives.

• Developed and initiated projects, managed costs and monitored performance.
• Met project deadlines without sacrificing build quality or workplace safety.
• Drove team success through shared vision and recognition of quality performance.
• Maintained compliance with regulatory parameters in complex projects with overlapping policies.
• Maintained clear communication with precise technical writing to document and inform critical processes.
• Facilitated communication between internal personnel, contractors and vendors for project cohesion.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
• Planned, designed and scheduled phases for large projects.
• Led project teams through design, construction and launch process.
• Identified plans and resources required to meet project goals and objectives.
• Modified and directed project plans to meet organizational needs.
• Achieved project deadlines by coordinating with contractors to manage performance.