Nicholas Meyer
Sales Manager
Cape Town
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Sales Manager
Simanyene Business Solutions
Cape Town
08.2022 - Current
- Interpreted sales and pricing policies to departmental personnel and customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Researched competitors' activities and products to uncover new trends
- Recruited and hired top-level talent to add value and expertise to sales department.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Used vendor expertise to deliver educational content to sales team.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Evaluated performance against goals and implemented appropriate development plans.
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Sales Manager
Innovation Group of South Africa
Cape Town
03.2022 - 07.2022
- Interpreted sales and pricing policies to departmental personnel and customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Researched competitors' activities and products to uncover new trends
- Recruited and hired top-level talent to add value and expertise to sales department.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Evaluated performance against goals and implemented appropriate development plans.
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Team Leader
Oxbow SA
Cape Town
01.2021 - 12.2021
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Negotiated contracts with service providers and customers to achieve profitability goals.
- Promoted company's brand and cultivated new relationships by delivering expert presentations.
- Developed multiple sales strategies to address range of project and customer types.
- Established and oversaw collaborative relationships with independent sales representatives and market-specific dealers.
- Increased customer engagement to drive interest and boost sales opportunities.
- Managed CRM system to coordinate information from lead sources.
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
- Monitored sales team performance and provided constructive feedback.
- Promoted brand awareness and utilized took advantage of network connections to increase brand development.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Trained, coached and mentored new sales associates for maximum performance.
- Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
- Negotiated contracts and sales terms with new and existing clients.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Kept detailed track of sales and customer information in company system.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Streamlined team sales processes increase productivity and decrease closing time.
- Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Initiated timely response to emails, voicemails and written correspondence.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Supported office business development and customer service.
- Coordinated weekly meetings for internal and external groups.
- Worked with colleagues to create prototypes for designs and training materials.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Led team of six members while providing exceptional customer service.
- Implemented new working processes to deliver multiple improvements.
- Confirmed confidential budget reports remained up-to-date for manager.
- Cross-trained and provided backup support for organizational leadership.
Senior Consultant
Intergro Technology
Cape Town
01.2019 - 12.2020
- Analyzed problematic areas to provide recommendations and solutions.
- Determined areas for improvement and implemented processes to alleviate problems.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Developed custom solutions based upon clients' strict requirements.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Created monthly forecast templates and resource management allocations for approved projects.
- Performed business research and financial analysis.
- Identified new revenue ideas and opportunities within existing markets.
- Increased company revenue through restructuring processes and advising executives on important decisions.
- Exceeded customer requirements with accurate and deliverable solutions.
- Evaluated clients' needs and created plan of action to provide solutions.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
Senior Consultant
ITEC
Cape Town
01.2012 - 12.2018
- Analyzed problematic areas to provide recommendations and solutions.
- Determined areas for improvement and implemented processes to alleviate problems.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Developed custom solutions based upon clients' strict requirements.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Created monthly forecast templates and resource management allocations for approved projects.
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.
- Identified business issues through careful collaboration with key stakeholders.
- Identified new revenue ideas and opportunities within existing markets.
- Created and optimized records management strategies to coordinate and protect information.
- Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
- Increased company revenue through restructuring processes and advising executives on important decisions.
- Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings.
- Exceeded customer requirements with accurate and deliverable solutions.
- Evaluated clients' needs and created plan of action to provide solutions.
- Streamlined key process for entire department by implementing method to improve efficiency.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Streamlined processes to cut downtime and optimize employee productivity.
- Assessed needs for projects and made proposals to senior executives.
Education
High School Diploma -
Wynberg Boys' High School
Wynberg, South Africa 01.1993 - 12.1997
Skills
Sales processes
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Manager
Simanyene Business Solutions
08.2022 - Current
Sales Manager
Innovation Group of South Africa
03.2022 - 07.2022
Team Leader
Oxbow SA
01.2021 - 12.2021
Senior Consultant
Intergro Technology
01.2019 - 12.2020
Senior Consultant
ITEC
01.2012 - 12.2018
High School Diploma -
Wynberg Boys' High School
01.1993 - 12.1997
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