Nicholas Landman
Client Services & Sales Development
Van Der Kloof,NC
Summary
Professional in client services with strong track record of delivering exceptional results. Skilled in managing client relationships, problem-solving, and driving strategic initiatives. Known for collaborative teamwork, adaptability, and strong focus on client satisfaction. Reliable and efficient, with keen ability to navigate changing needs and exceed expectations
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Client Services Executive
360-OM
05.2022 - 03.2025
- The running of internal strategy huddles and client facing meetings
- Ensuring that client actions were recorded and shared post-calls.
- Meeting-minute taking and sharing with the relevant teams and added into the internal CRM system, Asana.
- Ensured that my accounts were performing within the set-out client KPI's including budget spend, inbound revenue and Return on Ad Spend.
- Monitored team tasks within to ensure that deadlines were maintained and the team was proactive in it's service delivery within the marketing function.
- Utilized communication channels like Slack and Email to keep clients informed with regular account updates and performance reports.
- Facilitate the prompt exchange of information in case of client-side issues, enabling us to collaborate effectively on troubleshooting and resolution.
- Communicating client briefs for static and video creatives to the design team using the CRM, Trello.
- Regularly communicated with Google and Bing directly for industry insights and marketing tools to best serve our clients.
- An example of client growth for an account in the lifting equipment space is that we increased the client's ad spend investment by 100% in a period of three months by consistently meeting KPIs and taking advantage of market demand.
- Managed a diverse portfolio of clients, effectively prioritizing tasks to meet deadlines and exceed expectations.
Sales Development Representative
360-OM
07.2021 - 03.2025
- Qualified lead generation using data collection platforms such as Apollo, Seamless and ZoomInfo
- Running multi-touch sequences including Email-Marketing, LinkedIn messaging, Cold-Calling and Video Messages through the CRM, Outreach.
- Setting up qualified meetings between the Business Development Manager and Prospective clients
- Handing over of any important prospect information prior to introductory client calls with the BDM.
- Sharing of information as requested by prospects varying from our services to any questions on GDPR and data protection information as a result of our outbound marketing efforts.
Sales Development Representative
Growthonics
11.2020 - 05.2021
- Utilised video messaging, email marketing campaigns, and cold calling to generate qualified sales appointments via the CRM systems, Hubspot and SalesLoft.
- Developed and implemented SDR training programs, contributing to a streamlined onboarding process and a more efficient sales development team.
Graphic Designer
Creative 365
03.2020 - 09.2020
- Conceptualized and developed creative solutions that aligned with client needs and vision
- Ensured client satisfaction by meticulously editing proofs to their specifications and securing sign-off before finalization
- Maintained brand consistency by adhering to client brand identity and design guidelines
- Collaborated with cross-functional teams to extend concepts and visuals across various marketing materials
- Demonstrated strong time management skills by effectively handling multiple client briefs simultaneously.
Owner
Blue Ocean Media And Design
12.2018 - 12.2019
- Provided Digital Marketing services across various digital platforms with the likes of Facebook, Instagram, Pinterest, Twitter and YouTube etc.
- Completed Photographic work for the client’s various marketing needs
- Graphic Design services offered while keeping the budget, time and production constraints in mind.
- Provided Video Editing services where needed to produce the best possible content in order to maximize reach and marketing effectiveness.
Co-Founder
Motion Media
02.2018 - 12.2018
- Provided Digital Marketing services across various digital platforms with the likes of Facebook, Instagram, Pinterest, Twitter and YouTube etc.
- Completed photographic and video work for the client’s various marketing needs
- Graphic Design services while keeping the budget, time and production constraints in mind.
- Video Editing services where needed to produce the best possible content in order to maximize reach and marketing effectiveness.
Telemarketer
The Digital Coach 101
12.2017 - 02.2018
- Assisted co-workers with SEO wording/techniques to support our clients with gaining more traction on the internet.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
Telemarketer
XYZ Media
10.2017 - 12.2017
- Outbound marketing via social media networks to gain clients for digital marketing services.
- Made of over 100 cold calls per day in line with the outbound requirements set by the agency.
- Followed up with clients weekly and servicing them according to their needs if any situations arose.
Front Desk Receptionist
FitXtreme
08.2017 - 09.2017
- Greeted incoming visitors and managed access to the gym using the biometric system provided.
- Collected and distributed messages to team members and managers to support open communication and high
customer service. - Operated a multi-line telephone to independently handle over 10 inbound calls each day.
- Ensuring that the 24 hour gym was safe and secure when working night shifts
Administration Clerk
SLS BIO
01.2017 - 07.2017
- Answering of any inbound calls for the practice and handling any queries where needed.
- Setting of patient appointments for the Biokineticist on duty via email, telephone and the MyApointments booking system.
- Managed Quickbooks and assisted with debt collection for any monies owed to the practice
- Co-ordinated with Medical-Aids and other medical professionals for the settling of accounts or any other required information for the treatment of the patients.
Education
AI-Powered Shopping Ads Certification -
Google
Google Analytics Certification -
Google
Google Ads Measurement -
Google
Google Ads Video Certification -
Google
Bachelor of Commerce in Law -
Boston City Campus
Diploma in Life-Cycle Management -
Hi-Tech International Industry Competition
Diploma in Graphic Design - Graphic Design
The Blackford Centre
National Senior Certificate -
Benoni High School
Skills
Attention to detail
CRM's
- Asana
- Hubspot
- Outreach
- SalesLoft
- Trello
Qualification Transcript
Please note, my qualification transcript is available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Intermediate (B1)
Hebrew
Beginner (A1)
Timeline
Client Services Executive
360-OM
05.2022 - 03.2025
Sales Development Representative
360-OM
07.2021 - 03.2025
Sales Development Representative
Growthonics
11.2020 - 05.2021
Graphic Designer
Creative 365
03.2020 - 09.2020
Owner
Blue Ocean Media And Design
12.2018 - 12.2019
Co-Founder
Motion Media
02.2018 - 12.2018
Telemarketer
The Digital Coach 101
12.2017 - 02.2018
Telemarketer
XYZ Media
10.2017 - 12.2017
Front Desk Receptionist
FitXtreme
08.2017 - 09.2017
Administration Clerk
SLS BIO
01.2017 - 07.2017
AI-Powered Shopping Ads Certification -
Google
Google Analytics Certification -
Google
Google Ads Measurement -
Google
Google Ads Video Certification -
Google
Bachelor of Commerce in Law -
Boston City Campus
Diploma in Life-Cycle Management -
Hi-Tech International Industry Competition
Diploma in Graphic Design - Graphic Design
The Blackford Centre
National Senior Certificate -
Benoni High School
Similar Profiles
Nicholas LandmanNicholas Landman
Client Services Executive at 360-OMClient Services Executive at 360-OM
Raya LivingsRaya Livings
Front Desk Receptionist at Om Shanti Om Two (Best Western)Front Desk Receptionist at Om Shanti Om Two (Best Western)
VIKAS CHAUDHARIVIKAS CHAUDHARI
Sr. Executive - Finance at 360 SMS App LLP unit of 360 Degree Cloud Technologies Pvt. Ltd.Sr. Executive - Finance at 360 SMS App LLP unit of 360 Degree Cloud Technologies Pvt. Ltd.
Victor MachinguraVictor Machingura
Driver, Warehouse Orders at Roke Timber SolutionsDriver, Warehouse Orders at Roke Timber Solutions
Portia HadebePortia Hadebe
Specialist Commercial Credit / Collections at MTN South AfricaSpecialist Commercial Credit / Collections at MTN South Africa