Nicholas Barlow
Student
Newlands
Summary
Dynamic and customer-focused professional with experience at waitering and delivering orders under pressure . Proven ability to enhance customer satisfaction through effective problem resolution and upselling techniques. Fantastic people skills, and teamworker. Skilled in accurate order entry and maintaining a clean environment, consistently delivering exceptional service in high-pressure situations.
Overview
1
1
year of professional experience
Work History
Delivery Driver
Butlers Pizza
01.2025 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Food and Beverage Server
Muratie Wine Estate
07.2024 - 10.2024
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Greeted guests warmly to foster welcoming environment.
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Remained focused, calm and professional during peak rush hours.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
Education
Bachelor of Financial Accounting - Accounting And Finance
Stellenbosch University
Stellenbosch, South Africa03-2027
Skills
Customer service excellence
Accurate order entry
Professional table setting
Customer engagement
Consistent memory recall
Cash transaction processing
Effective problem resolution
Ensuring a clean environment
Quick to learn skills
Efficient communication abilities
Timeline
Delivery Driver
Butlers Pizza
01.2025 - Current
Food and Beverage Server
Muratie Wine Estate
07.2024 - 10.2024
Bachelor of Financial Accounting - Accounting And Finance
Stellenbosch University