Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Volunteer

NICCI Acker

HEAD OF HUMAN RESOURCES
Cape Town,WC

Summary

Passionate Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise extensive background in Human Resources generalist affairs, including experience in talent acquisition and retention, employee development, mediation, conflict resolution, reward and recognition, HR policies development, organizational restructure, coaching and legal compliance. Demonstrated success in negotiating win-win compromises, developing team building programs, and writing corporate policies & procedures, job descriptions and management reports. Aim to set and deliver on People strategic, operating and tactical plants, in support of the overarching objective of the business. Willing to get “hands dirty” one day, and lift to blue sky thinking the next.

Overview

22
22
years of professional experience
16
16
years of post-secondary education

Work History

HR Executive

Maritz Electrical
Cape Town
11.2021 - Current
  • Overarching purpose of HR Executive position is to ensure alignment and operational enablement between overall company strategy and HR strategy
  • The position has full responsibility for a fully-fledged generalist HR function and requires from the incumbent to facilitate and lead change, to ensure world-class service delivery in all areas of the HR field and to provide professional advice and support to the leadership team.
  • Maintain human resources regulatory compliance
  • Develop and execute HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.

Head of People and Culture

Rhino Africa Safaris PTY
Cape Town
10.2019 - 10.2021
  • Made Safaris in Africa, Life Cycle Management - Implement and manage a performance management system that drives high performance and employee growth Manage Recruitment & Onboarding
  • Implement successful job grading system for all Rhino Africa Staff
  • Strategic alignment & market benchmarking
  • Develop and implement HR strategies and initiatives aligned with overall business strategy
  • Report to management and provide decision support through HR metrics
  • Talent Development
  • Support current and future business needs through development, engagement, motivation and preservation of human capital Nurture a positive working environment
  • Compliance
  • Develop and monitor overall HR strategies, systems, tactics and procedures across organization
  • Ensure legal compliance throughout human resource management life cycle
  • Bridge management and employee relations by addressing demands, grievances or other issues
  • Oversee and review payroll system

HR Manager

Group Five Coastal, Western Cape (PTY) LTD Cape
07.2013 - 09.2019
  • Town
  • Leading Construction Company in SA employing over 300 employees in Western Cape, for Western Cape Operations (Supporting Building, Civils, Roads & Earthworks and Nuclear)
  • Reason for leaving : Group Five went into Business Rescue and Construction arm closed
  • I returned to Group Five and fulfilling same functions as mentioned below on page 2 as well as:
  • Being a trusted advisor to Board and the rest of the business, leading and exposing the business to the latest HR trends and best practices
  • Providing advisory support to line managers, and in-depth understanding of all policies, procedures, labour legislation and related processes
  • Providing leadership and effective day to day management of the Human Resources function and team
  • Execution of legislative submissions & knowledge of statutory legislative requirements
  • Influencing management decisions positively through contributing, interpreting and analysing relevant HR information & metric and developing solutions
  • Providing a comprehensive HR service to the business on all aspects of people management, including employee relations management
  • Ensuring fair, consistent standards within all departments of the business.

Senior HR Business Partner

AMAZON Cape Town
05.2012 - 06.2013
  • Customer Services
  • Partnering with Amazon teams to establish and implement HR strategies that foster organization and people development
  • Serving as liaison between business line and HR to assess human resources needs in areas such as employment, performance management, compensation, career development, competency and management development
  • Responsible for North America Organizational Unit and assisted with AWS and other Organizational Units when needed.

HR Manager

Group Five Coastal, Western Cape (PTY) LTD Cape Town
02.2005 - 04.2012
  • Leading Construction Company in SA employing over 500 employees in Western Cape, for Western Cape Operations
  • TASKS
  • Ultimate responsibility for the organizations performance in terms of full generalist HR Role:
  • Leading and managing a team of four Human Resource members and responsible for the annual HR Plan and Budget
  • Talent Management - Recruitment and selection of new staff on all levels, Induction of new members, Contract renewals and compiling new contracts of employment, Managing of promotions, Monitoring, Succession planning and Career paths
  • Ensuring that there is a talent pool available for future needs and that Group Five is the Employer of Choice
  • Management of Bursary Students during their studies, and successful integration of young graduates into the working environment
  • Performance Management Co-ordination and Administering of quarterly Performance Appraisals, Compiling and updating Job descriptions
  • Advising Line Managers on Performance counselling
  • Training & Development, Conduct regular training needs assessments within business unit,
  • Implement necessary training interventions across business unit
  • Analyse, assess and report on the effectiveness of training conducted
  • Maintain accurate training records,
  • Adhere to all necessary legislative requirements in terms of training interventions, documentation
  • Co-ordinate the information gathering for the purposes of the Workplace Skills Plan and Skills Development Report
  • Create, build and maintain relationships with training providers and suppliers
  • Ensuring that each employee has a personal development plan and that all training needs are sourced and arranged
  • Also ensuring that the right talent is available at the right time
  • Remuneration Assist with and facilitate the annual compensation review process;
  • Industrial Relations , Advising Line managers & Supervisors re Disciplinary and Grievance procedures and ensure that all procedures are fair and correct
  • Chairing Trade Union (BWAWUSA- (Building Wood & Allied Workers Union) meetings between Union Officials and Shop Stewards
  • Mediate Conflict Resolution
  • Dealing with Labour sit-downs and resolving problems
  • Representing the Company at CCMA
  • Employee Relations Provide advice and support on a wide range of HR issues to employees, leaders and consultants, in keeping with HR practices and culture; coordination of HIV AIDS know your status campaigns and training of Peer Educators
  • Implement and communicate wellness programs Employee Benefits Ensuring that administration concerning Employee Benefits are completed and all queries seen to
  • Medical Aid and Multi Benefit Pension/Provident Funds
  • Ensuring compliance with the Building Bargaining Council for all hourly paid employees
  • HR Admin & Payroll Overseeing of resolving employee queries and ensuring that all relevant payroll Administration is accurately maintained in terms of Total Cost to Company packages, leave, administration and salary changes
  • Ensure relevant Human Resource administration is completed accurately and timeously
  • Employment Equity & BEE Ensuring that all EE barriers are removed
  • Compiling and submitting EE plans and reports
  • EE audits on an annual basis, with quarterly EE meetings with the EE committee
  • Ensuring that the EE committee understands their roles and responsibilities
  • Enterprise Development liaising with Enterprise development partners in terms of HR needs and interventions
  • Social Economic Development Coordination of SED initiatives within the organization
  • Contribute towards the Business Strategy by participation on the Management Team
  • Compilation and monitoring of HR Budget and expenses
  • Current staff complement is approximately 300 employees spread across various construction sites in Western Cape
  • Key Results: Built up the HR department from scratch to service Western Cape operations and gaining trust of employees
  • Transformed the HR Department into a Strategic Business Partner to the organization Instituted a well received performance management system that aided development within the organization
  • Revised job descriptions across all levels Rolled out Management Development program and Learnerships within the Business Unit
  • Achieving HR goals according to HR Scorecard and strategic business objectives Key partner to ensuring business sustainability through identifying people risks and mitigating same
  • Maintaining harmonious Employee Relations across all sites in terms of Industrial Relations.

HR Manager

CT International Finance Development (Pty) LTD
Cape Town
02.2002 - 01.2005
  • Tasks Recruitment and selection of new staff, Office manager of 45 staff, managing staff issues (Counselling), Induction of new members, Contract renewals and compiling new contracts of employment, Managing of promotions, Monitoring Disciplinary hearings, Advising Top management on Labour practices, Administering of quarterly Performance assessments, Compiling and updating
  • Job descriptions, Compiling and updating Induction Kit, Implementing HR policies and procedures, Leave administration, Chair lady of staff social committee
  • Skills development facilitator for Banking SETA for two companies, Compiling needs analysis of training, Keeping Personnel records updated, Workmen’s Compensation Administration, UIF administration, Administering Provident Fund (Liberty Life), General Office Manager
  • Events coordinator for company functions nation-wide
  • Salary/payroll administration (VIP) for three companies , Banking (BEST SYSTEM, Standard Bank), Overseeing finance department, Liaison with SARS regarding submissions for 3 companies, Preparing and submitting monthly EMP 201 for 3 companies, Preparing Foreign exchange and shipping documentation for import and exports.

Human Resource Officer/Career Manager (Captain)

General Service Base Youngsfield
Cape Town
01.2000 - 09.2001
  • Managing and leading 5 members doing data capturing and client services and enquiries
  • Recruitment - Manning advertising and staffing of 632 posts, Daily maintaining and updating of post data base, Reporting on Employment Equity, Planning budget for Human Resource Office, Attending three weekly management meetings, Managing and performing following administration of 680 members: Developing, implementing and maintaining new admin systems, Facilitating application of Performance assessments, Managing and giving advice on Career Development (courses and Training), Managing of contract renewals, Managing of promotions, Preparing of statistics of above information on Excel spreadsheets and charts, Administrative duties - typing of correspondence and reports.

Education

Matric -

St Conrad’s Brothers College
Klerksdorp
01.1983 - 01.1994

Bachelor of Arts - Military) Human Sciences, Industrial Psychology, Public Administration

Stellenbosch University & Military Academy Saldanha
Stellenbosch/Saldanha
04.1997 - 04.1999

Program for Management -

Gordon Institute For Business Studies & University of Pretoria
01.2007 - 01.2008

HR Corporate Leadership -

HR Leadership Academy
01.2009 - 01.2010

Diploma - Professional Practitioner Coaching

The Coaching Centre
Cape Town
01.2015 - 01.2016

Skills

BCEA/EEA/LRAundefined

Affiliations

HR Professional registered with SA Board of People Practices

Commissioner of Oaths (HRP 11171)

Timeline

HR Executive

Maritz Electrical
11.2021 - Current

Head of People and Culture

Rhino Africa Safaris PTY
10.2019 - 10.2021

Diploma - Professional Practitioner Coaching

The Coaching Centre
01.2015 - 01.2016

HR Manager

Group Five Coastal, Western Cape (PTY) LTD Cape
07.2013 - 09.2019

Senior HR Business Partner

AMAZON Cape Town
05.2012 - 06.2013

HR Corporate Leadership -

HR Leadership Academy
01.2009 - 01.2010

Program for Management -

Gordon Institute For Business Studies & University of Pretoria
01.2007 - 01.2008

HR Manager

Group Five Coastal, Western Cape (PTY) LTD Cape Town
02.2005 - 04.2012

HR Manager

CT International Finance Development (Pty) LTD
02.2002 - 01.2005

Human Resource Officer/Career Manager (Captain)

General Service Base Youngsfield
01.2000 - 09.2001

Bachelor of Arts - Military) Human Sciences, Industrial Psychology, Public Administration

Stellenbosch University & Military Academy Saldanha
04.1997 - 04.1999

Matric -

St Conrad’s Brothers College
01.1983 - 01.1994

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