Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nhlanhla Shabangu

Billings Team Leader
Johannesburg

Summary

With a proven track record at Medi Response Holdings, I excel in team supervision and enhancing cash flow, demonstrating strong problem-solving and team motivation skills. Achievements include significantly improving team productivity and billing accuracy through strategic leadership and process optimization.

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Billings Team Leader

Medi Response Holdings
01.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Senior Credit Controller

Bidfood Linbro Park
04.2023 - 12.2024
  • Enhanced cash flow for the company through diligent management of outstanding invoices and efficient debt recovery efforts.
  • Strengthened internal controls by identifying inefficiencies in existing procedures and recommending improvements to support sustainable growth.
  • Improved credit control processes by implementing effective collection strategies and collaborating with sales teams.
  • Established departmental targets for collections activities, driving accountability among team members and improving overall performance metrics.

Billings Clerk

Medi Response Holdings
10.2019 - 04.2023
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Executed billing tasks and recorded information in company databases.
  • Managed invoicing and payment processing operations.
  • Generated daily, weekly and monthly reports for billing department.

Creditors Clerk

Mediclinic Southern Africa
05.2017 - 07.2019
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Handled account payments and provided information regarding outstanding balances.
  • Monitored outstanding invoices and performed collections duties.

Education

GED -

Rosebank College
Johannesburg, South Africa
04.2001 -

High School Diploma -

Noordgesig Secondary School
Johannesburg, South Africa
04.2001 -

Skills

Team supervision

Timeline

Billings Team Leader

Medi Response Holdings
01.2024 - Current

Senior Credit Controller

Bidfood Linbro Park
04.2023 - 12.2024

Billings Clerk

Medi Response Holdings
10.2019 - 04.2023

Creditors Clerk

Mediclinic Southern Africa
05.2017 - 07.2019

GED -

Rosebank College
04.2001 -

High School Diploma -

Noordgesig Secondary School
04.2001 -

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Nhlanhla ShabanguBillings Team Leader