Nhlanhla Shabangu
Billings Team Leader
Johannesburg
Summary
With a proven track record at Medi Response Holdings, I excel in team supervision and enhancing cash flow, demonstrating strong problem-solving and team motivation skills. Achievements include significantly improving team productivity and billing accuracy through strategic leadership and process optimization.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Billings Team Leader
Medi Response Holdings
2024.01 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Senior Credit Controller
Bidfood Linbro Park
2023.04 - 2024.12
- Enhanced cash flow for the company through diligent management of outstanding invoices and efficient debt recovery efforts.
- Strengthened internal controls by identifying inefficiencies in existing procedures and recommending improvements to support sustainable growth.
- Improved credit control processes by implementing effective collection strategies and collaborating with sales teams.
- Established departmental targets for collections activities, driving accountability among team members and improving overall performance metrics.
Billings Clerk
Medi Response Holdings
2019.10 - 2023.04
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Generated daily, weekly and monthly reports for billing department.
Creditors Clerk
Mediclinic Southern Africa
2017.05 - 2019.07
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
Education
GED -
Rosebank College
Johannesburg, South Africa 2001.04 -
High School Diploma -
Noordgesig Secondary School
Johannesburg, South Africa 2001.04 -
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
Communication
Problem-solving
Mentoring
Documentation and reporting
Client service
Performance improvement
Overseeing daily activities
Cash handling
Timeline
Billings Team Leader
Medi Response Holdings
2024.01 - Current
Senior Credit Controller
Bidfood Linbro Park
2023.04 - 2024.12
Billings Clerk
Medi Response Holdings
2019.10 - 2023.04
Creditors Clerk
Mediclinic Southern Africa
2017.05 - 2019.07
GED -
Rosebank College
2001.04 -
High School Diploma -
Noordgesig Secondary School
2001.04 -