Nhlanhla Ntuli
Johannesburg
Summary
Accomplished Senior Business Development Manager with expertise in capitalising on market opportunities and developing strategic business plans. Drives revenue growth through effective contract negotiation and client relationship expansion. Enhances brand visibility and client engagement by coordinating targeted marketing campaigns. Utilises data-driven insights to improve customer relationship management and establish long-term partnerships.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Senior Business Development Manager
Danfoss South Africa
Johannesburg, South Africa
03.2022 - Current
- Led strategic planning and execution for expanding business opportunities in new markets.
- Negotiated contracts with new clients, securing profitable deals and expanding the company's client base.
- Closed long-term agreements through skilful negotiation.
- Identified cross-selling opportunities through customer needs analysis, enhancing revenue potential.
- Coordinated business development meetings with prospective clients, fostering relationships and advancing sales discussions.
- Developed business plans to establish revenue and growth.
- Created effective marketing, sales and promotional initiatives to drive revenue.
- Coordinated with marketing teams to develop promotional materials and campaigns for target markets.
- Championed CRM system adoption, enhancing customer relationship management and enabling data-driven decision making.
- Fostered long-term relationships with key clients, suppliers, and partners to support business objectives.
- Collaborated with product development teams to ensure offerings met market needs and expectations.
- Attended conferences and trade association meetings to represent company, build industry networks and promote new product lines.
- Prepared pricing strategies aligned with budget to meet needs of customers.
- Produced quotes and proposals to provide value and benefits to prospective clients.
- Monitored performance metrics, implementing corrective actions to address gaps and drive continuous improvement.
- Facilitated training programmes for sales teams, enhancing skill sets and productivity.
Regional Sales Manager
Zamangwane Consultants
Johannesburg, South Africa
05.2018 - 06.2021
- Analysed regional market trends to identify new opportunities for growth.
- Visited potential customers to build relationships and present sales pitches on products.
- Managed key accounts, fostering strong relationships with clients to secure repeat business.
- Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
- Conducted regular competitor analysis to stay ahead of industry developments.
- Analysed sales data to identify performance gaps and areas for improvement.
- Developed and implemented innovative sales strategies, increasing market share and profitability.
- Coordinated with marketing department to develop promotional activities tailored to regional preferences.
- Monitored inventory levels in the region to prevent stockouts and ensure timely deliveries.
- Analysed current strategies for strengths and weaknesses and adjusted approaches to maintain sales trajectory.
- Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
- Identified and pursued new business opportunities in untapped markets, expanding company reach and influence.
- Guided sales team through challenging negotiations, securing deals that met both client and company objectives.
- Facilitated regular team meetings to discuss targets, strategies, and address any issues impacting sales performance.
- Developed incentive schemes to motivate sales team and boost performance.
- Streamlined sales processes and systems for improved efficiency and reduced operational costs.
- Assessed market conditions for potential opportunities and risk factors impacting promotional strategies.
- Attended meetings with regional sales teams [Timeframe] to stay up to date on sales progress and targets achieved.
- Implemented seasonal and special discounts, driving customer engagement through promotions.
- Tailored communication style to suit different cultures within the region, enhancing client relations.
Sales Engineer
Lonza
Johannesburg, South Africa
06.2014 - 05.2018
- Developed and maintained strong relationships with key clients to drive sales growth in targeted markets.
- Provided expert technical support and guidance to customers, resolving issues and maximising product performance.
- Recommended products and services fit for clients' needs.
- Solved customer problems and resolved conflicts to maintain high satisfaction and product loyalty.
- Responded promptly to client enquiries and technical questions, providing detailed information and follow-up as required.
- Facilitated smooth communication between clients and internal teams, bridging gaps and ensuring project success.
- Conducted detailed technical presentations and demonstrations, effectively showcasing product benefits to prospective customers.
- Negotiated contracts with clients, securing profitable deals while meeting customer requirements and expectations.
- Negotiated final contract terms covering price, delivery schedule and product specifications.
- Supported clients to make informed decisions based on cost and resource limitations.
- Created selling opportunities by reaching out to existing and prospective clients.
- Met frequently with on-site representatives to discuss product needs, support sales goals and facilitate growth.
- Provided ongoing sales support to improve customer loyalty and satisfaction.
- Coordinated with project managers to ensure timely delivery of products and services, meeting tight deadlines.
Service Engineer
Perkin Elmer
Johannesburg, South Africa
07.2011 - 05.2014
- Provided technical support and guidance to clients, enhancing their understanding of equipment operations.
- Performed preventive and corrective maintenance to reduce faults.
- Met daily, weekly and monthly service and repair targets consistently to improve customer satisfaction.
- Documented service interventions in detail, ensuring accurate records for future reference and compliance.
- Kept detailed records of all repairs, labour involved and parts used.
- Identified mechanical faults, determined causes and ordered new parts to resolve issues.
- Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
- Troubleshot complex mechanical issues, swiftly identifying root causes and implementing effective solutions.
- Kept service and repair documentation accurate and up-to-date, complying with company standards and legal requirements.
- Delivered emergency repair services promptly, minimising operational disruptions for clients.
- Conducted regular maintenance and diagnostics on service equipment to prevent downtime and extend lifespan.
- Restored and replaced damaged parts to eliminate further issues.
- Coordinated with sales teams to provide technical insights, aiding in the development of competitive proposals.
- Collaborated with a team of mechanics, sharing expertise and insights to improve workshop efficiency and quality of service.
- Prepared detailed service reports and invoices, accurately reflecting the work carried out and parts used for each vehicle.
- Diagnosed and repaired a wide range of vehicle issues, including engine malfunctions and electrical faults, to maintain optimal performance.
- Customised engineering solutions to meet unique client requirements, enhancing customer satisfaction.
Education
Master of Science - Applied Chemistry
University of KwaZulu Natal
Durban, South Africa 02.2008 - 12.2013
Skills
- Strategic planning
- Contract negotiation
- Business development
- Customer relationship management
- Revenue generation
- Sales forecasting
- Market analysis
- Data-driven decision making
- Cross-selling strategies
- Client engagement
- Team leadership
- Networking proficiency
- Problem solving
- Sales pipeline development
- Brand development
- Strategic decision-making
- Client relationships management
Languages
English
Upper Intermediate
B2
Accomplishments
Key Partnership Development: Forged and managed strategic partnerships/alliances with Rand Water, Umgeni Water and Magalies Water that contributed to 40% of regional revenue.
· Major Deal Negotiation: Led the negotiation and closure of the region's largest deal to date, worth 3$M with Coca Cola, setting a company benchmark.
· Competitive Strategy: Developed and executed a competitive displacement strategy that resulted in winning Tiger Brand, Consol, Sappi & African Cables, key accounts from primary competitor Secure Strap.
·
Timeline
Senior Business Development Manager
Danfoss South Africa
03.2022 - Current
Regional Sales Manager
Zamangwane Consultants
05.2018 - 06.2021
Sales Engineer
Lonza
06.2014 - 05.2018
Service Engineer
Perkin Elmer
07.2011 - 05.2014
Master of Science - Applied Chemistry
University of KwaZulu Natal
02.2008 - 12.2013