NHLANHLA JOSEPH MASELI
Manager
Mapetla
Summary
A logical and solution-focused professional with over 5 years of experience in graphic design and 6 years in retail, currently serving as Night Shift Manager at Pick n Pay. Proven ability to lead teams, optimize store operations, and drive efficiency. Expertise in merchandising, inventory management, and visual display, combined with skills in graphic design, digital content creation, and IT support. Strong communication, problem-solving, and interpersonal skills, with a demonstrated commitment to achieving business objectives and fostering positive work environments.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Night Shift Manager
Pick n Pay
01.2024 - Current
- Led and motivated a team of night shift workers, effectively delegating tasks and providing guidance to ensure optimal performance.
- Proactively identified and resolved operational challenges, such as equipment malfunctions and stock shortages, to minimize disruptions.
- Monitored security systems, conducted regular store checks, and implemented security measures to safeguard the store and its assets.
- Ensured shelves were fully stocked, organized, and visually appealing, adhering to planogram guidelines to optimize product visibility and sales.
- Fostered a positive work environment by providing training and development opportunities to enhance employee skills and knowledge.
Invigilator
South West Gauteng College
01.2021 - 01.2024
- Prepared the examination room before the start of the exam, reading examination rules and regulations, and ensuring each student had a clear and unobstructed workspace.
- Managed students as they entered into the examination room to ensure no fraudulent activity took place.
- Maintained discipline and good order during examinations.
- Assisted the College's Examinations Officer with data checking and validation.
Brand Identity Designer
Bokamoso Tutorials NGO
01.2019 - 01.2021
- Created compelling and effective designs for the company’s brand identity.
- Developed a content creation strategy that aligned with the company’s goals and objectives.
- Ensured consistency across various social media platforms.
- Led the company's online and digital presence and boosted visibility and client engagement.
Merchandiser
Pick n Pay
01.2011 - 01.2016
- Oversaw merchandising standards according to company policy and ensured service levels were maintained.
- Ordered and received stock according to the standard operating procedure of the company.
- Provided customer service through a sound and positive working environment with store management and representatives.
- Created visually appealing displays that attracted customers and promoted sales.
Education
System Analysis and Design Certificate -
INTEC College
01.2010 - 12.2010
National Senior Certificate - undefined
Mafori-Mphahlele Comprehensive High School
01.2007 - 12.2007
Skills
- Leadership & Team Management
- Operational Management & Problem-Solving
- Customer Service & Merchandising
- Visual Merchandising & Display Creation
- Graphic Design (Adobe Creative Suite & CorelDraw)
- Digital Content Creation & Social Media Management
- IT Support & Troubleshooting
- MS Office Suite Proficiency (Word, Excel, PowerPoint, Outlook)
- Communication (Written & Verbal)
- Time Management & Organization
Activities
Music Production and Performance, 2010 – 2016, Served as a producer, engineer, and manager for a music group, Rhythm Soul. Collaborated with group members, local and international talent to create original music. Achieved recognition with radio play on local stations, including the song 'Sax In Soweto,' which charted on the Traxsource international Top 200 Afro-House chart in 2014.
Timeline
Night Shift Manager
Pick n Pay
01.2024 - Current
Invigilator
South West Gauteng College
01.2021 - 01.2024
Brand Identity Designer
Bokamoso Tutorials NGO
01.2019 - 01.2021
Merchandiser
Pick n Pay
01.2011 - 01.2016
System Analysis and Design Certificate -
INTEC College
01.2010 - 12.2010
National Senior Certificate - undefined
Mafori-Mphahlele Comprehensive High School
01.2007 - 12.2007
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