Nhlamulo Portia Mhlanga

• Conduct a number of KYC and sanctions screening checks across client records, escalating potential breaches under AML standards.
• Complete QCM reviews per month and escalate control issues to management with clear remediation follow-up.
• Design and monitor business controls aligned to IBM’s risk framework and South African as well as global compliance requirements.
• Run monthly and quarterly MSAC tests, prepare supporting working papers, and compile results into management reports.
• Review contracts, spend commitments, and stream documentation for B-BBEE and EEIP compliance, maintaining accurate databases and records.
• Track internal and external audit findings, drive closure actions, and support audit preparation with detailed compliance evidence.
• Partner with operations and cross-functional teams to assess MOU-related risks, guide spend governance, and update compliance procedures.

• Developed and implemented policies and programs that improved disability representation and inclusion.
• Partnered with HR on accessible recruitment and career development practices for employees with disabilities.
• Collected and analyzed disability employment data to monitor progress and support compliance reporting.
• Led awareness initiatives that strengthened understanding of accessibility and inclusion across teams.
• Reported equity outcomes to senior management and recommended improvements to committee priorities.

• Provide registry counter services.
• Receive correspondence for the department.
• Sort, organize and maintain records of the department accurately.
• Retrieve files from archives.
• Manage document structuring to ensure easy finding and retrieval when required.
• Maintain a record of finalized files for storage.
• Render effective filling and record management services.
• Operate office machines in relation to the registry functions.
• Process documents for achieving and disposal.