- Hobbies & Interests
Basketball– Demonstrates teamwork, leadership, and strategic thinking
Salsa Dancing – Reflects adaptability, confidence, and continuous learning
Boxing– Builds discipline, resilience, and compo
Nhlakanipho Kubheka
Johannesburg
Summary
Accomplished support professional delivering reliable information and communications technology assistance. Maintained robust, high-performing systems through ongoing monitoring and improvement implementation. Resolved issues quickly and accurately through focused troubleshooting.
Overview
3
3
years of professional experience
Work History
Technical Support Specialist
Big Five Duty
Johannesburg, South Africa
02.2026 - Current
- Demonstrated outstanding technical troubleshooting skills, identifying problems promptly and precisely.
- Diagnosed technical problems and supported users to ensure consistent system performance.
- Used remote access software to help fault-find and solve computer malfunctions virtually.
- Used exceptional planning and prioritisation skills to manage and resolve high volumes of incident tickets.
Sales person
Johannesburg, South Africa
02.2025 - 07.2026
- Enhanced communication among leadership to foster collaboration. and daily problem-solving to enhance customer outcomes at Trinamarketing. Collaborated with innovative technology product teams to enhance customer experiences. Adapted quickly and worked effectively with diverse teams to elevate service quality.
Brand Representetive
Johanesburg, South Africa
02.2025 - 01.2026
- Drove engagement through direct audience communication during live presentations at ABSA.
Owned customer interaction quality by delivering consistent, impactful messages in real time.
Coordinated promotional event representation and master-of-ceremonies duties to maintain momentum.
Directed public speaking standards and strengthened interpersonal judgement through daily event leadership.
Salesperson
Tsepo
Johanesburg, South Africa
06.2023 - 01.2025
Joined Megaworxx as a Samsung promoter specialist for leading technology distribution.
Explained smartphone and smart device features to support customer purchases.
Education
Finance and Financial Management Services
University of Johannesburg
Auckland Park, GPNVQ Level 5 - Information Technology & Business Administration
Maharishi Invincibility Institute
Ghandi SquareSkills
- Technical troubleshooting
- Hardware support
- Customer service
- Desktop support
Accomplishments
Marathon Finisher – Demonstrated exceptional discipline, resilience, and goal-oriented execution by successfully completing a marathon, reflecting the ability to perform consistently under pressure and sustain long-term commitment to challenging objectives.
Pageant Award Recipient – Recognized for excellence in leadership, communication, and professional presentation, showcasing strong interpersonal skills, adaptability, and the confidence to engage effectively with diverse audiences.
Proven Commitment to Continuous Growth – Consistently pursuing opportunities that develop perseverance, problem-solving, and collaboration—core competencies that translate effectively to technology and cloud-focused environments.
Interests
Timeline
Technical Support Specialist
Big Five Duty
02.2026 - Current
Sales person
02.2025 - 07.2026
Brand Representetive
02.2025 - 01.2026
Salesperson
Tsepo
06.2023 - 01.2025
Finance and Financial Management Services
University of Johannesburg
NVQ Level 5 - Information Technology & Business Administration
Maharishi Invincibility Institute