Years of experience
Nhlakanipho Madlala
Human Resource Job Seeker
Ladysmith,KZN
Summary
Human Resources professional equipped with solid expertise in employee relations, talent acquisition, and compliance. Effective at fostering team collaboration and driving organizational success. Adaptable, reliable, and skilled in conflict resolution, training, and performance management. Known for strong interpersonal skills and results-driven approach.
Overview
2
2
Work History
Human Resources Intern
Trade Call Investments Apparel (PTY)Ltd
Ladysmith
03.2019 - 09.2019
- Streamlined benefits administration, providing employees easy access to information and support.
- Conducted thorough background checks and employee verifications, ensuring trustworthy workforce.
- Created and updated tracking spreadsheets using MS Excel.
- Worked alongside global business leader to deploy new training strategies.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Answered phone and performed clerical duties to assist human resources department.
- Assisted in payroll processing, ensuring accurate and timely compensation for all employees.
- Worked with HR team to coordinate company events.
- Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
- Participated in job fairs and recruitment events to attract top talent.
- Facilitated effective communication between management and employees, fostering positive work environment.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Supported HR managers in mediating conflicts, restoring team harmony.
- Provided logistical support for HR projects, including scheduling meetings and coordinating with vendors.
- Played key role in planning and execution of annual performance review processes.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Created and delivered HR training sessions to staff, managers and executives.
- Reviewed and updated HR policies to reflect current laws and best practices.
- Coordinated employee engagement events to foster positive relationships among colleagues and improve workplace morale.
- Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
- Completed human resource operational requirements by scheduling and assigning employees.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Collaborated closely with HR specialists in crafting targeted job postings that attracted top talent within various fields.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Developed training materials that contributed to professional growth of staff members.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Developed and monitored employee recognition programs.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Conducted exit interviews with departing employees, providing valuable feedback for HR team members to assess and improve organizational practices.
- Developed strong written and verbal communication skills.
- Compiled and analyzed employee feedback to improve organizational policies.
- Contributed to development of diversity and inclusion initiatives, promoting more inclusive workplace.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Administered employee benefits programs and assisted with open enrollment.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
- Increased employee satisfaction with well-organized team-building activities.
- Updated and maintained employee records to respond quickly to requests for information.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted in negotiating terms with insurance providers, enhancing employee benefits while managing costs.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Advocated for staff members, helping to identify and resolve conflicts.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Assisted with writing job postings and job descriptions for boards.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Improved overall employee satisfaction by assisting with benefits administration and addressing individual concerns promptly.
- Collaborated with managers to identify and address employee relations issues.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Organized and maintained personnel records, ensuring compliance with legal requirements.
- Enhanced recruitment processes by developing and implementing streamlined applicant tracking system.
- Developed and implemented onboarding and orientation programs for new employees.
- Coordinated with department heads to identify staffing needs, leading to more efficient hiring process.
- Analyzed exit interview data to identify trends and areas for organizational improvement.
- Implemented employee recognition programs that boosted morale and productivity.
Human Resources Mass Skilling
Alfred Duma Local Municipality
Ladysmith
02.2015 - 12.2015
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Updated and maintained employee records to respond quickly to requests for information.
- Developed strong written and verbal communication skills.
- Created and updated tracking spreadsheets using MS Excel.
- Answered phone and performed clerical duties to assist human resources department.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Collaborated closely with HR specialists in crafting targeted job postings that attracted top talent within various fields.
- Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
- Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
- Coordinated employee engagement events to foster positive relationships among colleagues and improve workplace morale.
- Conducted exit interviews with departing employees, providing valuable feedback for HR team members to assess and improve organizational practices.
- Improved overall employee satisfaction by assisting with benefits administration and addressing individual concerns promptly.
- Increased employee satisfaction with well-organized team-building activities.
- Organized and maintained personnel records, ensuring compliance with legal requirements.
- Assisted in payroll processing, ensuring accurate and timely compensation for all employees.
- Reviewed and updated HR policies to reflect current laws and best practices.
- Assisted in negotiating terms with insurance providers, enhancing employee benefits while managing costs.
- Developed training materials that contributed to professional growth of staff members.
- Facilitated effective communication between management and employees, fostering positive work environment.
- Assisted in creating comprehensive onboarding programs for new hires, significantly reducing their ramp-up time.
- Enhanced recruitment processes by developing and implementing streamlined applicant tracking system.
- Analyzed exit interview data to identify trends and areas for organizational improvement.
- Implemented employee recognition programs that boosted morale and productivity.
- Contributed to development of diversity and inclusion initiatives, promoting more inclusive workplace.
- Compiled and analyzed employee feedback to improve organizational policies.
- Supported HR managers in mediating conflicts, restoring team harmony.
- Participated in job fairs and recruitment events to attract top talent.
- Played key role in planning and execution of annual performance review processes.
- Streamlined benefits administration, providing employees easy access to information and support.
- Provided logistical support for HR projects, including scheduling meetings and coordinating with vendors.
- Coordinated with department heads to identify staffing needs, leading to more efficient hiring process.
- Conducted thorough background checks and employee verifications, ensuring trustworthy workforce.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Created and delivered HR training sessions to staff, managers and executives.
- Completed human resource operational requirements by scheduling and assigning employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Developed and monitored employee recognition programs.
- Advocated for staff members, helping to identify and resolve conflicts.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Administered employee benefits programs and assisted with open enrollment.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Worked alongside global business leader to deploy new training strategies.
Education
Grade 12 -
Ekukhuleni High School
Ezakheni 01.2008 - 12.2010
National N. Diploma - Human Resource Management
Mnambithi TVET College
Ezakheni 02.2013 - 12.2017
Certificate - Occupational Health And Safety
RAI Accademy Of Learning
Ladysmith 06.2022 - 06.2022
Skills
Applicant screening
Leadership qualities
Form management
File management
Background checks
Data entry
Employee relations
Reception management
Administrative support
Onboarding processes
New hire orientation
Recruitment strategies
Document management
Project management
Record preparation
HR software proficiency
Payroll processing
Policy interpretation
Benefits administration
HR policies compliance
Clerical support
Legal research
Social media recruitment
Onboarding
Meeting coordination
Employment law knowledge
Job placement
Performance evaluation assistance
Administrative assistance
HR metrics tracking
Employee feedback collection
New hire processes
Benefits administration support
Candidate validation
Workplace diversity awareness
Interviewing techniques
Employee engagement
Teamwork and collaboration
Microsoft office
Problem-solving abilities
Time management
Problem-solving
Effective communication
Interpersonal skills
Recruitment
Organizational skills
Analytical and critical thinking
Attention to detail
Written communication
Strategic planning
Multitasking Abilities
Team building
Active listening
Decision-making
Customer relationship management
Adaptability and flexibility
Excellent communication
Time management abilities
Reliability
Analytical skills
Relationship building
Recruitment management
Team collaboration
Problem-solving aptitude
Human resources support
Professionalism
Multitasking
Analytical thinking
Interpersonal communication
Human resources management systems
New hire onboarding
Data analysis
Complaint handling
Self motivation
Personnel management
Documentation and recordkeeping
Employment recordkeeping
Organizational development
Conflict resolution
Candidate sourcing
Candidate searching
Performance appraisal
Talent acquisition
In-person and telephone interviewing
Employee hiring
Training development
Report preparation
Timeline
Certificate - Occupational Health And Safety
RAI Accademy Of Learning
06.2022 - 06.2022
Human Resources Intern
Trade Call Investments Apparel (PTY)Ltd
03.2019 - 09.2019
Human Resources Mass Skilling
Alfred Duma Local Municipality
02.2015 - 12.2015
National N. Diploma - Human Resource Management
Mnambithi TVET College
02.2013 - 12.2017
Grade 12 -
Ekukhuleni High School
01.2008 - 12.2010