Ngwanammatedi Portia Makobe

• Engage in teaching and learning as per workload
• Moderator- external and internal college exams
• Assist in coordinating standardized national marking guideline
• A dedicated Lecturer who achieved 100% in different levels for 9 consecutive years
• Monitor students’ attendance and assist in identifying students with barriers and assess record and analyze the overall performance
• Coordinate students volunteering and giving back to community projects
• Sports, Arts and Culture mentor
• A shop steward (SADTU - Gender convener)

• Clients retention: by offering the customer service and a one stop shop experience to our clients
• Manage accounts and ensuring that the business run as smoothly as possible
• Building enduring and rewarding relationship with customers with intentions of growing our books
• Ensuring that customers need are met satisfactorily to avoid complains from escalating
• Achieved as a five star performer for the province and for the region

The ability to wear different hats in the branch level ( All in one), including :

Teller counter, Responsible for Sales and Service, Branch coordinator, Responsible for treasury and branch cash check, manage back office and in coordinating and facilitating trainings

General customer service including opening and closing of accounts