Ngwako Stephen Mashatola
Senior Facilitator
Johannesburg
Overview
29
29
years of professional experience
Work History
Facilitator and Community Engagement Coordinator
Regenesys Business School
- I am responsible for facilitating both online and contact classes, as well as providing academic support to students through in-person and digital platforms.
- Modules Facilitated: I facilitate a range of modules across public and business schools at undergraduate and postgraduate levels. These include: Marketing and Advanced Marketing (Postgraduate Diploma level), Public Strategic Communications, Public Policy, Research Methodology (Public and Business Schools, all levels), Strategic Management (Public and Business Schools), Business Management, Monitoring and Evaluation (Postgraduate Diploma and Master’s level), Project Management (Public and Business Schools).
- Additional Roles: I supervise student research projects for both the Master of Public Management and the Master of Business Administration programmes.
- Awards: Awarded for the highest number of student research supervisions in 2024, Recipient of Community Engagement Award for outstanding contributions to public involvement and outreach initiatives.
Academic Facilitator
Regenesys Business School
01.2022 - Current
- Convene and facilitate online and contact classes (Business Management, Human Resource Management, Project Management, Strategic Management, Research Methodology, retail management, Advanced Marketing for Postgraduate Diploma in Business Administration, Strategic Public Project Management, Advanced Public Policy Development and management, Advanced Monitoring and Evaluation)
- Support students one on one, be it on calls or whatsApp
- Provide online academic support to students
- Prepare for and facilitate tutor sessions
- Monitor students’ performance on assigned modules
- Participate in assessment and moderation of student assignments and examinations
- Ensure confidentiality regarding student’s records
- Assist students in academic writing
Administrator
University of Johannesburg, Sociology Department
01.2021 - 09.2022
- Screening and filing students’ applications
- Ensure that there are signatures on all the pages of the bursary contract.
- Liaise with the faculty regarding bursaries for students.
- Ensure that students’ files are updated
- Assist with the general administration of the office
- Order and receive office stationeries
- Compiling statistics of Research Associates and their publications
- Assist with taking minutes of the Higher Degree Committee (HDC)
- Support academic staff when required to do so
Research Coordinator
Institute of Pan African Thought & Conversation
03.2021 - 12.2021
- Serving as rapporteur, including the production of policy briefs
- Attending monitoring and evaluation seminars to review and assess the institute’s strategic direction
- Contributing to the development of scholarly outputs such as book chapters, journal articles, edited volumes, and single-author publications by researching and identifying suitable contributors for thematic content
- Organising public dialogues and research seminars, including coordinating logistics and managing event checklists
- Facilitating media interviews and actively working to enhance the institute’s media profile
- Collaborating with colleagues to organise institute events
- Overseeing the regular updating of the institute’s databases and performing other tasks aligned with the institute’s operational needs
Executive Assistant
Tiso Blackstar, Business Day
04.2013 - 09.2019
- Ensuring the smooth operation of the newsroom
- Tracking writers’ stories electronically for both online and print platforms
- Monitoring story traffic and pageviews to assess audience engagement
- Making travel arrangements for the editor and journalists
- Processing invoices for columnists and freelance contributors
- Managing the attendance register to maintain oversight of writers’ availability
- Coordinating the diaries of the editor and deputy editor, attending to emails, and responding to queries from readers and other stakeholders
- Serving as the project convener for the Group Motoring Supplement
- Leading campaigns opposing the Johannesburg Stock Exchange’s proposed amendments to financial advertising rules
Executive Assistant to Managing Director & Editor-in-Chief and General Manager Sales & Business development
BDFM Publishers
05.2012 - 03.2013
- Running a Black Economic Empowerment project for BDFM with the Business Development Manager.
- Monitoring the adverts and advertising spending in both our papers and competitors’
- Assisting in implementing the company’s restructuring strategy
- Monitoring and responding to emails for the MD, General Managers for Sales and Business Development.
- Arranging dialogues with captains of industries to discuss issues and provide solutions
Library helpdesk Assistant
AVUSA Media Library
02.2007 - 05.2012
- Attending to client queries and researching on behalf of clients
- Conducting research for our sales departments and editorial department
- Archiving and retrieving articles from the company newspapers electronically and filing of newspapers and photographs
- Keeping clients supplied with back-copies
- Helping students and organisations with research
- Housekeeping of the library
Security Officer
Gray Security/ Securicor Gray Services
11.1996 - 01.2007
- Securing the premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points and permitting entry and obtaining help by sounding alarms when necessary
- Preventing losses and damage by reporting irregularities, informing violators of policy and procedures and restraining trespassers
- Conducting access control
- Completing reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
- Maintaining the organization's stability and reputation by complying with legal requirements
- Ensuring the operation of equipment by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, calling for repairs and evaluating new equipment and techniques
- Managing a team of security guards and contributing to team effort to keep the premises under our purview safe and secure
- Participating in management committee meetings
Assistant to the Communication Coordinator
The Non-Profit Partnership
01.2002 - 12.2002
- Developing the department’s annual communications strategy and implementation plan
- Assisting the coordinator with media liaison, including identifying and expanding the organisation’s media list based on interest in its advocacy work
- Coordinating and setting up media interviews on behalf of the organisation
- Assisting in the development of educational materials targeted at non-profit organisations
- Supporting the planning and execution of seminars and workshops to promote the organisation’s advocacy efforts, including public education on new income tax laws upon their promulgation
- Managing the organisation’s information desk at conferences and exhibitions
- Creating annual work plans and assigning costs to planned activities
- Coordinating the placement of advertisements and arranging as well as attending radio interviews
- Engaging in networking initiatives and fostering strategic partnerships
Education
Master of Management - Public Relations Management
Vaal University of Technology
MA - Social Impact Assessment
University of Johannesburg
Postgraduate Diploma - Advanced Social Research
BTech - Public Relations
Vaal University of Technology
National Diploma - Public Relations
University of South Africa
Facilitation and Assessor Certificates - undefined
ETDP- SETA
Doctor of Business Management (DBM)
Regenesys Business School
10-2026
Skills
Facilitation techniques
Strategic planning
Project management
Staff management
Researcher
Social Impact Assessment & Lobbying
Strategic Session Facilitation
Stakeholder Engagement
Research Supervision (MBA, MPM)
Public Relations & Strategic Communication
Project Management & Community Engagement
Timeline
Academic Facilitator
Regenesys Business School
01.2022 - Current
Research Coordinator
Institute of Pan African Thought & Conversation
03.2021 - 12.2021
Administrator
University of Johannesburg, Sociology Department
01.2021 - 09.2022
Executive Assistant
Tiso Blackstar, Business Day
04.2013 - 09.2019
Executive Assistant to Managing Director & Editor-in-Chief and General Manager Sales & Business development
BDFM Publishers
05.2012 - 03.2013
Library helpdesk Assistant
AVUSA Media Library
02.2007 - 05.2012
Assistant to the Communication Coordinator
The Non-Profit Partnership
01.2002 - 12.2002
Security Officer
Gray Security/ Securicor Gray Services
11.1996 - 01.2007
Facilitator and Community Engagement Coordinator
Regenesys Business School
MA - Social Impact Assessment
University of Johannesburg
Postgraduate Diploma - Advanced Social Research
National Diploma - Public Relations
University of South Africa
Facilitation and Assessor Certificates - undefined
ETDP- SETA
Master of Management - Public Relations Management
Vaal University of Technology
BTech - Public Relations
Vaal University of Technology
Doctor of Business Management (DBM)
Regenesys Business School
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