Ngoakoana Patience Mohohoma
Service Consultant
Midrand
Summary
Experienced productive client service consultant with a 5 years working experience, in serving and analysing clients needs in a professionals manner. Based on my skills and abilities, i personally believe i will fit in your team structure and culture properly. I am team player and more willing to fulfil as per business requirement/demands. I am people oriented person, open to new ideas and willing to learn from others. I am versatile i have acquired knowledge and skills on sales,POM and bulk skills.
Overview
6
6
years of professional experience
Work History
Consultant
SANTAM Insurance
03.2019 - Current
Service Consultant
- Managed client relationships through regular check-ins and updates on project progress.( e.g Book take over, bulk transfers and Code changes.)
- Accurately capture client information on the system and providing quotes.
- Engage with brokers(clients) in explaining or offering personal line product.
- Internal admin changes on client's policy e.g Broker appointment, cancellations and amendments.
- Target driven handling close to 30 enquiring daily using CRM and policy center.
- Versatile working across different PLCC Skills set, (POM,sales and Books).
Education
Higher certificate - short term insurance
Milpark Education
Diploma - IT management
Rose bank collage
Grade 12 - sepedi, English, Mathematics, Life sciences, Physical science, Computer application technology
Ivory Park secondary
Skills
Problem-solving
Time management
Team collaboration
Client relationships
Quality assurance
MS office
communication
Healthstatus
Excellent
Personal Information
- ID Number: 920520 0549 083
- Date of Birth: 05/20/92
- Gender: Female
- Nationality: South African
- Marital Status: single
Timeline
Consultant
SANTAM Insurance
03.2019 - Current
Diploma - IT management
Rose bank collage
Grade 12 - sepedi, English, Mathematics, Life sciences, Physical science, Computer application technology
Ivory Park secondary
Higher certificate - short term insurance
Milpark Education
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