NGCEBO KHUMALO
Accounting Student
Mbombela,MP
Summary
Dynamic and dedicated professional with a strong background in customer service at McDonald's and Thruworths. Proven ability to enhance customer engagement and satisfaction through effective communication and consultative sales techniques. Highly organized and physically fit, adept at multitasking in fast-paced environments while consistently delivering exceptional results. Possess an EC (code 14) drivers license and a Higher certificate in accounting sciences.
Overview
8
8
years of professional experience
Work History
Semi-Skilled Crew
McDonald's
08.2025 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Sales Consultant
Thruworths
03.2018 - 02.2019
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Education
Bcom. in Accounting Sciences -
UNIVERSITY OF SOUTH AFRICA
MPUMALANGA, MBOMBELA 04.2001 -
Skills
Customer service
Customer engagement
Multitasking and organization
Time management
Physically fit
Fast and dedicated learner
Timeline
Semi-Skilled Crew
McDonald's
08.2025 - Current
Sales Consultant
Thruworths
03.2018 - 02.2019
Bcom. in Accounting Sciences -
UNIVERSITY OF SOUTH AFRICA
04.2001 -