Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Neziwe Kana

Communications Practitioner
Ngxwalane Location, King William's Town

Summary

Dynamic Communications professional with experience at the Department of Sport, Arts and Culture. Successfully developed that boosted community engagement and enhanced brand messaging. Proficient in event logistics and internal communication, I excel at stakeholder coordination and analytical reporting, driving impactful initiatives that resonate with diverse audiences, streamlined information sharing.

Overview

9
9
years of professional experience

Work History

Cosmetics Consultant

EDGARS
East London
01.2017 - 09.2021

Cosmetics consultant: 2017-2021

  • Promoting and selling cosmetic products to customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Organizing promotional events and prospecting.
  • Record sales figures.
  • Aided customer by answering questions.
  • Making sure the counter is presentable.
  • Follow up on customers/ after sales service.
  • Branding.
  • Ordering stock for the counter.

References: Miss Siliziwe Bunyonyo, Department Manager, Oxford/ Hemmingways, 073 638 8197

Sales Floor Assistant

EDGARS
East London
06.2015 - 01.2017
  • Responsible for fitting room operations to provide timely customer service.
  • Served as a cashier.
  • Replenish stock on sales floor.
  • Assist customers in any way possible.
  • Set promotional display for sales products.
  • Participated in stock counts.
  • Make sure the store is clean and organized/ housekeeping.
  • References: Mr. Zuko Teto, Store Manager/ Edgars Oxford, 078 488 99 39

Marketing and Communications Intern

DEPARTMENT OF SPORT, RECREATION, ARTS AND CULTURE
King Williams Town
01.2013 - 12.2014
  • Assist in branding where departmental events are held.
  • Supported internal communication efforts by drafting newsletter and reports to streamline information sharing among staff.
  • Assisted in developing communication strategies that enhanced community engagement and departmental initiative effectively.
  • Assist in publicizing departmental events through radio and newspaper.
  • Coordinated event logistics for cultural programs, ensuring seasoned execution and positive participant experience.
  • Coordinated and maintained digital content for social media platforms, increasing audience and interaction.
  • Assist in providing secretarial support to the directorate: receive telephone calls.
  • Attend to incoming & outgoing correspondence; maintain the leave register for the section.
  • Manage the safe keeping of documents; maintain filling & general assets (banners and newsletters) in the unit.
  • Assist in arranging travel and accommodation and currency reconciliation for the unit.
  • Receive quotations from different service providers and compile submissions.
  • Follow –up submission until the service has been rendered.
  • Maintain attendance leave register and submit to the manager.
  • References: Mrs. T. Sityebi, Customer service, 082 664 7016/ 064 880 4588

Education

Public Relations Dip - Public Relations, Communication science, Media Studies, Public Relations Law, Social Psychology, Marketing and Advertising, Videology, Computer practice, Bus studies

Walter Sisulu University
East London
12.2020

Marketing Management Dip - Marketing management, Sales management, Market research, computer practice and Entrep & Bus management, Marketing Communications

Buffalo City College
East London
12.2011

Matric - English, Xhosa, Afrikaans, Biology, History, Agricultural Science and Biology

Nonceba Secondary School
King Williams Town
12.2004

Skills

Good communication skills

Customer service skills

MS Office Suite

MS Word

Excel

Outlook

Power Point

MS Project

New market research

Attention to details

Editing and proofreading

Work well under pressure

Experience in leadership

Meeting deadlines

Organizational skills

Time planning skills

Telephone etiquette

Teamwork

Collaboration

Branding

Batho Pele Principles

Personal Information

  • ID Number: 861150486088
  • Ethnicity: Black
  • Gender: Female
  • Nationality: South African
  • Driving License: Code 8
  • ID Number: 861150486088

Timeline

Cosmetics Consultant

EDGARS
01.2017 - 09.2021

Sales Floor Assistant

EDGARS
06.2015 - 01.2017

Marketing and Communications Intern

DEPARTMENT OF SPORT, RECREATION, ARTS AND CULTURE
01.2013 - 12.2014

Public Relations Dip - Public Relations, Communication science, Media Studies, Public Relations Law, Social Psychology, Marketing and Advertising, Videology, Computer practice, Bus studies

Walter Sisulu University

Marketing Management Dip - Marketing management, Sales management, Market research, computer practice and Entrep & Bus management, Marketing Communications

Buffalo City College

Matric - English, Xhosa, Afrikaans, Biology, History, Agricultural Science and Biology

Nonceba Secondary School
Neziwe KanaCommunications Practitioner