Nerisa Ganas
Redfern
Summary
Dynamic professional with a proven track record in problem-solving and a strong commitment to continuous learning, complemented by exceptional communication skills. Over 10 years of administrative experience, including more than 5 years specializing in debtor functions, poised to drive team success and deliver impactful results. Enthusiastic about tackling new challenges and dedicated to advancing organizational objectives through collaboration and innovative thinking. Maintains a high level of confidentiality in all roles, ensuring trust and integrity in professional interactions.
Overview
16
16
years of professional experience
Work History
HOD Administration & Regional Debtors- KZN
KYTA INDUSTRIES
2022.11 - 2026.02
- Facilitated accurate invoicing for clients while ensuring timely credit adjustments.
- Assisted in managing fund allocations for pastel, banking, and credit applications. Helped maintain accurate records of financial transactions. Supported team members in processing applications efficiently.
- Monitor and enforce credit policies, ensure compliance
- Managed account reconciliation and discrepancy resolution processes.
- Executed submissions through external vendor portals to enhance operational efficiency.
- Processed monthly client statements and supported various administrative tasks. Assisted in maintaining organized client records. Facilitated communication between departments to ensure smooth operations.
- Directed branch operations to guarantee optimal functionality and effective inventory management.
- Oversaw scheduling, deadlines, and coordination of temporary staff with external providers.
- Managed monthly petty cash and cash sales transactions. Provided support in maintaining accurate financial records. Assisted in securing access to in-house safe.
- Oversaw departmental adherence to health and safety regulations.
- Facilitated and led staff meetings to enhance team collaboration and communication.
- Directed maintenance activities and managed tradespersons to ensure operational efficiency.
- Directed health and safety audit processes to ensure compliance with regulations.
Executive Secretary to Russell Lindsay and Associates
Old Mutual PFA
2016.01 - 2020.12
- Maintaining Old Mutual Office Systems (My Client Services)
- Scheduling appointments and maintaining the diaries
- Calling clients to notify them of any policy changes
- Filling and sorting all important documents and profiles
- Screen all requests and handling them accordingly
- Meeting and greeting clients at all levels of seniority
- Dealing with Mutual & Federal Claims (Motor & Non motor)
- Booking Reviews for all clients and meeting with them to complete various requests
- Managing the practice whilst the Advisors are overseas
Marketing Coordinator
Solar Film Foundation
2014.01 - 2016.01
- Assisting team members with day-to-day marketing tasks and coordinating marketing projects and activities as requested
- Organizing the production of branded items such as stationery and merchandise
- Supporting the in-house marketing and design team by coordinating and collating content
- Producing additional marketing communications, such as flyers, brochures, vouchers and exhibition-related projects
- Designing promotional flyers and advertisements on Coreldraw
- Writing out SEO articles for the company's microsites
- Delivering relevant posts on Facebook and administering the page
- Analyzing weekly reports from the different departments
- Assisting with the design of the in-house monthly Newsletter and hyper linking to the main website
- Track competitor activity by keeping abreast of market changes and the marketing mix used by competitors
- Assisting with the production of artwork, sourcing images, print buying and checking copy
Manager- Flat Glass Division
Solar Film Foundation
2014.01 - 2014.05
- Manage business operations in the assigned division to achieve company goals
- Evaluate division performance and recommend new strategies for performance improvements
- Resolve business issues and ensure that all escalated issues are closed
- Address business inquiries from customers and team members
- Identify resources, assign workloads and manage daily schedules to ensure timely deliveries
- Ensure that the teams work in compliance with company policies and procedures
- Identify skill gaps and provide appropriate trainings to team
- Develop and enforce best practices to ensure operational efficiency
- Oversee staffing adjustments to obtain maximum productivity
- Provide guidance to team members and monitor their performance
- Process client invoicing promptly and oversee business accounting processes
Receptionist/ Debtors/Creditors Clerk/ Administrator
Solar Film Foundation
2013.03 - 2013.12
- Invoicing of all automotive and flat glass job sheets on Pastel
- Answering calls, greeting clients, capturing all job cards, dealing with all queries
- Liaising with customer and planning out jobs for the week
- Dealing with all customer queries and complaints
- Maintaining employee leave and attendance for the company
- Assisting the onsite team on a daily basis
- Engage with Debtors and Creditors on a professional manner
- Follow up on all Debtors enquiries and sending monthly statements
- Resolving daily Debtors queries and ensuring query resolution register is maintained
- Allocating funds, Bank Reconciliation, creditors capturing
- Ensuring supplier queries are resolved
Academic Qualifications Coordinator
PC Training & Business College
2010.01 - 2013.02
- For HET Programmes- ensures that all modules have been passed. This will include supplementary and re-registrations
- Print certificates per qualification and specialization as per merged document
- Ensures that Work Integrated Learning has been completed and captured on ICAS
- Communicate with campuses on certificates not printed due failure, fees or any other reason
- Print academic record after checking that all modules were passed and payment made
- Liaise with SSOD Directors and Programme managers for all enquiries
- Filing of requisitions per campus
- Checks fees on ICAS
- Assist in sending invitation letters to learners qualifying to graduate
Education
Teach TEFL
Certificate - End User Computing
Richfield Graduate Institute of Technology (PC Training & Business College)
Certificate - Introduction to Project Management
Richfield Graduate Institute of Technology (PC Training & Business College)
No Degree -
Teach TEFL
Senior Matric Certificate - undefined
Northmead Secondary
2007-01
Skills
- Professional networking
- Effective decision making
- Team leadership experience
- Interpersonal communication
- Effective organizational skills
- Detail-oriented approach
- Computer proficiency
- Office management skills
Languages
English
Timeline
HOD Administration & Regional Debtors- KZN
KYTA INDUSTRIES
2022.11 - 2026.02
Executive Secretary to Russell Lindsay and Associates
Old Mutual PFA
2016.01 - 2020.12
Marketing Coordinator
Solar Film Foundation
2014.01 - 2016.01
Manager- Flat Glass Division
Solar Film Foundation
2014.01 - 2014.05
Receptionist/ Debtors/Creditors Clerk/ Administrator
Solar Film Foundation
2013.03 - 2013.12
Academic Qualifications Coordinator
PC Training & Business College
2010.01 - 2013.02
Certificate - End User Computing
Richfield Graduate Institute of Technology (PC Training & Business College)
Certificate - Introduction to Project Management
Richfield Graduate Institute of Technology (PC Training & Business College)
Senior Matric Certificate - undefined
Northmead Secondary
Teach TEFL
No Degree -
Teach TEFL