Volunteering at the SPCA in Sandton on Sunday's
Nerisa Chetty
Young Professional
Johannesburg
Summary
Dedicated and motivated second-year law student with a passion for community service, sports, and professional development. Seeking opportunities to contribute to the skills and knowledge in a legal setting. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support in the retail sector . Responsible, punctual and productive professional when working with little to no supervision. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
15
15
years of post-secondary education
1
1
year of professional experience
Work History
Retail Sales Associate
Swarovski Mall Of Africa
Johannesburg , South Africa
11.2024 - 02.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Wrapped, boxed and weighed bakery department products.
Administrative Assistant/Medical Sales Representative
1 Stop Medical Supplies
11.2023 - 01.2024
- Responsibilities included
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Bachelor of Law (LLB) - Law
Varsity College Sandton
Johannesburg, South Africa 02.2024 - Current
Matriculation (Class of 2023) - Bachelors Degree -
Reddam House Waterfall
Johannesburg, South Africa 01.2011 - 01.2024
Skills
Office Administration
Excel spreadsheets
Verbal Communication
Calendar Management
File Organization
Customer and client relations
Office Management
Document Control
Appointment Scheduling
Time Management
Microsoft Word
Filing
Computer Skills
Data Entry
Administrative Support
Office Administration
Teamwork and collaboration
Money handling
Order processing
Customer assistance
Loss prevention
Merchandise display
Professional appearance
Brand representation
Cash register operation
Sales trends
Upselling and cross selling
Returns and exchanges
Stockroom safety procedures
Barcode scanning
Positive and professional
Excellent communication
Multitasking Abilities
Effective communication
Organization
Achievements and Activities
- PR Portfolio (Matric 2023), Participated in the PR portfolio, gaining valuable communication and organizational skills.
- Sports Woman of the Year (2019), Recognized for outstanding athletic achievements and dedication to sports.
Professional Development
Dale Carnegie Course, 2022
Community Service
Rotary Club Kyalami , Certified for 80 hours
Interests
Timeline
Retail Sales Associate
Swarovski Mall Of Africa
11.2024 - 02.2025
Bachelor of Law (LLB) - Law
Varsity College Sandton
02.2024 - Current
Administrative Assistant/Medical Sales Representative
1 Stop Medical Supplies
11.2023 - 01.2024
Matriculation (Class of 2023) - Bachelors Degree -
Reddam House Waterfall
01.2011 - 01.2024