Volunteering at the SPCA in Sandton on Sunday's
Nerisa Chetty
Young Professional
Johannesburg
Summary
Dedicated and motivated second-year law student with a passion for community service, sports, and professional development. Seeking opportunities to contribute to the skills and knowledge in a legal setting. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support in the retail sector . Responsible, punctual and productive professional when working with little to no supervision. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
2
2
years of post-secondary education
1
1
year of professional experience
Work History
Retail Sales Associate
Swarovski Mall Of Africa
Johannesburg , South Africa
11.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Wrapped, boxed and weighed bakery department products.
Administrative Assistant/Medical Sales Representative
1 Stop Medical Supplies
11.2023 - 01.2024
- Responsibilities included
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Bachelor of Law (LLB) - Law
Varsity College Sandton
Johannesburg, South Africa 02.2024 - Current
Matriculation (Class of 2023) - Bachelors Degree -
Reddam House Waterfall
Johannesburg, South Africa 01.2011 - 01.2024
Skills
Office Administration
undefinedAchievements and Activities
- PR Portfolio (Matric 2023), Participated in the PR portfolio, gaining valuable communication and organizational skills.
- Sports Woman of the Year (2019), Recognized for outstanding athletic achievements and dedication to sports.
Professional Development
Dale Carnegie Course, 2022
Community Service
Rotary Club Kyalami , Certified for 80 hours
Interests
Timeline
Retail Sales Associate
Swarovski Mall Of Africa
11.2024 - Current
Bachelor of Law (LLB) - Law
Varsity College Sandton
02.2024 - Current
Administrative Assistant/Medical Sales Representative
1 Stop Medical Supplies
11.2023 - 01.2024
Matriculation (Class of 2023) - Bachelors Degree -
Reddam House Waterfall
01.2011 - 01.2024
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