Summary
Overview
Work History
Education
Skills
References
Timeline
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Neo Shadrack Mphafudi

Neo Shadrack Mphafudi

Export Administrator
Roodepoort

Summary

Dynamic Export Administrator with a proven track record at National Dairy Equipment, excelling in export compliance and cross-border communication. Enhanced customer satisfaction through timely shipment tracking and strengthened teamwork across departments. Skilled in export documentation and problem-solving, driving successful market expansion and adherence to international trade regulations.

Overview

11
11
years of professional experience

Work History

Export Administrator

National Dairy Equipment
08.2021 - Current
  • Facilitated smooth customs clearance by accurately preparing all necessary documentation for each shipment.
  • Ensured quality control of exported products by working closely with production teams on packaging standards and shipment inspections.
  • Identified opportunities for expansion into new markets based on analysis of global trends and competitor activities.
  • Enhanced export compliance by ensuring adherence to all applicable regulations, laws, and policies.
  • Kept abreast of changes in international trade regulations that could impact the company''s export business strategy or operations.
  • Increased customer satisfaction through timely communication and accurate tracking of international shipments.
  • Coordinated cross-functional teams to address any discrepancies or issues that arose during the export process.
  • Developed strong knowledge of specific market requirements and cultural nuances through research and analysis before exporting products into new territories.
  • Strengthened teamwork between internal departments such as purchasing, finance, marketing, warehousing through effective communication.

Filing Clerk

National Dairy Equipment
09.2018 - 07.2021
  • Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
  • Supported team members, providing necessary documents and files for efficient decision-making processes.
  • Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
  • Collaborated with IT professionals to enhance electronic document management systems for improved user experience and functionality.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Optimized storage space utilization by regularly purging outdated files according to company guidelines and legal requirements.
  • Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.

General Laborer

SAB
03.2014 - 08.2018
  • Performed general housekeeping and cleaning tasks.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Assisted team members with tasks that require group effort.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Increased productivity with effective communication and collaboration among team members.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Notified supervisors of defective equipment or material.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Performed quality checks on products and materials to identify any defects.
  • Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.

Education

Bachelor of Commerce - Business

Regent Business School
Johannesburg, South Africa
04.2001 -

Skills

Export licensing

References

Beryl Naicker –  National Dairy Equipment | Contact: +27 61 646 7096

Lungile Mambane – National Dairy Equipment | Contact: 074 708 7266

Justin Potas – National Dairy Equipment | Contact: 011 472 1659

Timeline

Export Administrator

National Dairy Equipment
08.2021 - Current

Filing Clerk

National Dairy Equipment
09.2018 - 07.2021

General Laborer

SAB
03.2014 - 08.2018

Bachelor of Commerce - Business

Regent Business School
04.2001 -

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Neo Shadrack MphafudiExport Administrator