Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neo Peter Seka

A Client Service And Administrative Assistant
Johannesburg

Summary

Dynamic Administrative Assistant with a proven track record at Sechache Holdings, excelling in customer service and document control. Recognized for enhancing team productivity through effective communication and problem-solving skills. Adept at maintaining confidentiality and organizing files, ensuring efficient retrieval and a positive work environment. From my previous job as a waiter, I have also acquired the skills of excellent active listening, communication, and working well under pressure. I stay calm and composed in a fast-paced environment while managing multiple tasks. I can manage time, be flexible, and possess a strong work ethic. I remember customer orders, preferences, and table locations to provide personalized service. I

Maintain a friendly and optimistic demeanor, even during busy shifts.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Sechache Holdings
03.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.

Waitor

Stadium Area Fast Food
01.2022 - 02.2024
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.

Education

High School Diploma -

New Millenium
Maseru
04.2001 -

Skills

Administrative support

Filing

Mail handling

Computer skills

Clerical support

Document control

Problem-solving

Customer service

Verbal communication

Microsoft outlook

Critical thinking

Timeline

Administrative Assistant

Sechache Holdings
03.2024 - Current

Waitor

Stadium Area Fast Food
01.2022 - 02.2024

High School Diploma -

New Millenium
04.2001 -
Neo Peter SekaA Client Service And Administrative Assistant