Neo Anthea Moatshe
Retail Store Manager
Johannesburg,Gauteng
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Store Manager
The Great Yellow Brick
Johannesburg
09.2019 - Current
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Department Manager
Cotton On
Johannesburg
11.2015 - 08.2019
- Implemented quality control measures that resulted in improved products or services within the department offerings.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
Education
Degree - Financial Planning
IQ Academy
Pretoria 02.2023 - Current
Skills
Cust
undefinedTimeline
Degree - Financial Planning
IQ Academy
02.2023 - Current
Store Manager
The Great Yellow Brick
09.2019 - Current
Department Manager
Cotton On
11.2015 - 08.2019
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