Neo Sookolo
Randburg
Summary
A highly motivated and results-oriented individual with a strong work ethic and a commitment to excellence Seeking a challenging position where I can use my skills and experience to make a signicant contribution to the company's success.
Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member.
Overview
10
10
years of professional experience
Work History
Packer
Abanqobi Packaging
03.2024 - 10.2024
- Leak test, check quality, and Package all kinds of Pharmaceutical bottles in the boxes
Customer Care Consultant
City of Tshwane
08.2022 - 07.2023
- Analyses, processes and co-ordinates on the service interruption by Receiving requests/complaints from customers and locating the customers detail on the computer
- Process and conduct account operations and customer service Information and actions by educating customers proactively with relevant information
- Processing account queries and enquiries
- Participates in and initiates continuous improvement and corrective actions by identifying and report system, process and customer problems, exceptions, needs and services
IT Support
City of Tshwane
08.2022 - 07.2023
- Installation of 0365, SAP and CRM
- Provide orientation and guidance to users
- Assist with testing new updated software solutions
- Assist with troubleshooting PC hardware and Software problems
- Assist with data verifications of hardware assignment
- Assist with imaging and deploying computer equipment
- Assist with setting up PCs, Printers, Laptops and other peripherals
Care Giver (Volunteer)
Witkoppen Health and welfare Centre
03.2015 - 12.2015
- Daily door-to-door inspection to vulnerable families
- Keeping proper care records and reporting changes to nursing team
- Serving as a companion to clients
- Communicating with families, co-workers and supervisors regarding care
- Ability to provide care across a variety of settings, including group homes and day service programs
Education
National Certicate Vocational - Information Technology and Computer science
Central Johannesburg College
05.2022
Call Centre Skills Certicate - Life Skills
Vision in Action Training
03.2014
Matric - Mathematics,Business studies, Economics, Accounting, LO, Setswana and English
Bakolobeng Secondary school
12.2008
Skills
- Critical thinking
- Technology and software
- Communication
- Organisational skill
- Product Packaging
- Container assembly
- Box assembly
Hobbies and Interests
- Reading Music
- Playing Soccer
References
- Mpho Mashego, Abanqobi Packaging, mphmashego@gmail.com, 0651297436, Factory Manager and an Engineer
- Jan Jansen, City of Tshwane, Janja@Tshwane.gov.za, 0123585525, Senior Consultant (Customer Care walk-in-Centre)
- Malapeng Madubanya, City of Tshwane, mmalapengm@tshwane.gov.za, 0845617378, IT Field Service Engineer
Personal Information
- Date of Birth: 06/28/91
- Gender: Male
- Nationality: African
Languages
English
Proficient
C2
Timeline
Packer
Abanqobi Packaging
03.2024 - 10.2024
Customer Care Consultant
City of Tshwane
08.2022 - 07.2023
IT Support
City of Tshwane
08.2022 - 07.2023
Care Giver (Volunteer)
Witkoppen Health and welfare Centre
03.2015 - 12.2015
National Certicate Vocational - Information Technology and Computer science
Central Johannesburg College
Call Centre Skills Certicate - Life Skills
Vision in Action Training
Matric - Mathematics,Business studies, Economics, Accounting, LO, Setswana and English
Bakolobeng Secondary school
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