Neo Rosette Maphoto
Compliance Officer
Cosmo City
Summary
Experienced professional with strong interpersonal skills and a polished demeanor. Driven by a tenacious and goal-oriented nature, consistently delivering results. Energetic and determined, excelling in building relationships and fostering teamwork. Demonstrates diverse leadership skills.
Experienced with regulatory compliance, risk management, and policy implementation. Utilizes analytical skills and attention to detail to ensure adherence to legal standards. Knowledge of collaborating with teams and maintaining up-to-date compliance protocols.
Upbeat, detail-focused professional with solid foundation in regulatory compliance and risk management. Possesses strong analytical skills and knowledge of legal standards and auditing procedures. Committed to ensuring organizational adherence to regulatory requirements and fostering culture of compliance.
Overview
22
22
years of professional experience
4010
4010
years of post-secondary education
6
6
Languages
Work History
Compliance Officer
Anova Health Institute
Johannesburg, South Africa
06.2021 - Current
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Evaluated new regulations for potential impact on business operations, taking proactive measures to ensure readiness for implementation.
- Mitigated legal risks by proactively identifying gaps in existing policies and recommending improvements.
- Championed ethical business practices, instilling a sense of corporate social responsibility across all departments.
- Reduced the risk of financial penalties by conducting thorough internal audits on a regular basis.
- Ensured timely identification of potential issues by establishing robust monitoring systems and controls.
- Spearheaded investigations into potential violations, promptly addressing issues to maintain company reputation and avoid sanctions.
- Provided expert guidance on complex regulatory matters, enabling informed decision-making within the organization.
- Designed risk assessment frameworks to evaluate organizational vulnerabilities and prioritize areas requiring attention.
- Advised senior management on strategic planning initiatives, incorporating compliance considerations into decision-making processes.
- Achieved significant improvements in compliance metrics by leading targeted internal review and action plan.
- Reduced legal risks, conducting regular compliance audits and ensuring all departments adhered to laws and regulations.
- Supported business expansion efforts by ensuring new initiatives were fully compliant with existing and emerging regulations.
- Boosted staff compliance awareness with creation and delivery of engaging training sessions.
- Facilitated communication between departments, ensuring timely updates on compliance changes and their impact on operations.
- Enhanced public trust, ensuring transparent and ethical business practices were maintained across all operations.
Grants Administrator
Anova Health Institute (NPO)
09.2019 - 05.2021
- Analyzing and confirming data / HIV consent forms completed by health counselors affiliated with an outsourced company called “Dot Good”, Unjani Health Care, as well as Quali Care Clinics
- Compiling stats on the Anova Health Care spreadsheet for assessment
- Verifying that the patient’s consent form has been completed accurately and the patient has signed the consent form to give permission to test for HIV/AIDS
- Verifying HTS Reports at the clinics and their reports
- Confirm that Reactive patients are newly diagnosed
- Doing verification on the Tier portal to check if patients are linked to Care system
- Systematically filing data/consent forms collected for health facilities
- Ensuring safe keeping of crucial HIV data collected
- Additional ad-hoc responsibilities (Compliance Department):
- Review the sub-recipient’s expense documents to ensure compliance
- Review sub-recipient's time sheets to ensure policies are adhered to
- Compile and submit reports to the Compliance department of any findings of review conducted on sub-recipients
- Review internal timesheets through payroll spreadsheet and ESS system and compile reports to the department
- Conduct checks of suppliers on websites such as SAM/OFAC/National Treasure and report any discrepancies of the results to the department
- Additional adhoc responsibilities (Payroll Department):
- Verify actual timesheets submitted versus ESS reports
Financial Consultant
St Annes Catholic Church
01.2013 - 12.2017
- Weekly collecting and counting of Church incomes
- Electronic as well as manual payments of expenditures weekly
- Weekly banking of cash and cheques received
- Managing and handling petty cash
- Weekly filing of reports
- Preparing and compiling financial reports and quarterly MS Powerpoint presentation of financial statements/reports
- General Administration tasks
Team Leader Personal Markets
Standard Bank of South Africa
12.2004 - 01.2009
- Taking care of 3 outlets in Johannesburg CBD with 32 direct reports / subordinates
- Executive product acquisition, retention and migration strategies to effectively grow the business and meet the set targets
- To oversee the overall sales strategy and sales tactic of the personal market
- To lead and supervise the personal markets sales team with the objective of providing available service focused, knowledgeable and experienced point of contact for new and existing personal market customers
- Effective review and management of product performance
- Identify new revenue streams and opportunities for improved business efficiencies
- Ongoing product management and maintenance of day to day operational activities (training, query resolution, product information update and so on)
- To ensure that customers banking needs are identified and fulfilled efficiently and cost effectively
- Build talent by designing work assignments to promote the development of employees and build bench strength for key positions
Customer Consultant
Standard Bank of South Africa
03.2003 - 11.2004
- Maintain high levels for customer service for both internal and external customers
- Promote diversity as a business imperative and take specific actions to drive it
- Responsible for providing suitable advice to customers and business partners on various products, credit risk, credit assessment and voluntary debt review process
- Foster a dynamic culture, creating an energy and excitement around shared goals and the banks values
Education
National Diploma - Financial Management
TSHWANE SOUTH COLLEGE
Pretoria, South AfricaMatric -
TRINITY HIGH SCHOOL
Johannesburg, South AfricaSkills
- Attention to detail
- Good judgment
- Good work ethics
- Excellent interpersonal and communication skills
- Excellent conflict management and negotiating skills
- Results-driven
- Self-motivated
- Team player
- Auditing processes
- Internal controls
- Risk management
- Compliance monitoring
Coursework
- Generic Product Knowledge
- Investment in Excellence
- Career and Performance Management
- Business Report Writing
- Excel 2003 Basic / Intermediate
- Banking FAIS Fit and proper skills program with Damelin School of Banking in 2006
- Certificate of Business Training – Networx and Paradigm Shift in 2009
- Enhancing Performance skills program in 2007
Physical Address
5389 Hawaii Crescent Ext 5, Cosmo City, Gauteng, 2188
Personal Information
- ID Number: 7711300528085
- Dependents: 4
- Gender: Female
- Nationality: South African
- Driving License: Code 10
Timeline
Compliance Officer
Anova Health Institute
06.2021 - Current
Grants Administrator
Anova Health Institute (NPO)
09.2019 - 05.2021
Financial Consultant
St Annes Catholic Church
01.2013 - 12.2017
Team Leader Personal Markets
Standard Bank of South Africa
12.2004 - 01.2009
Customer Consultant
Standard Bank of South Africa
03.2003 - 11.2004
National Diploma - Financial Management
TSHWANE SOUTH COLLEGE
Matric -
TRINITY HIGH SCHOOL