Pastel Accounting
Neo Raesetja Semenya
Johannesburg
Summary
Experienced sales consultant with a passion for delivering engaging product demonstrations and driving sales. Known for attention to detail, fast-paced work, and strong teamwork. Seeking a sales-driven role that values hard work and dedication. Enthusiastic about mastering the sales field and actively pursuing opportunities to learn and contribute to team success. Skilled in administration, relationship-building, and problem-solving, with exceptional organizational and multitasking abilities. Proficient in managing schedules, correspondence, and records. Eager to leverage these transferable skills in a new and dynamic field to support team success. Collaborative leader who thrives on fostering an engaged and empowering work culture. Recognized for building and maintaining relationships with diverse stakeholders in fast-paced environments. Highly empathetic and compassionate, with a natural ability to connect with others and build trust. Well-versed in psychological theories and therapeutic techniques, coupled with strong communication skills. Committed to promoting positive change and emotional well-being for clients.
Overview
9
9
years of professional experience
2025
2025
years of post-secondary education
8
8
Certifications
3
3
Languages
Work History
Sales Consultant
Sage
02.2023 - 03.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Stayed knowledgeable on latest Sage Business Cloud software innovations and technological advancements through continuous training.
Administrator Assistant
Dinwiddie High School
11.2021 - 08.2022
- Answering phone and assisting parents
- Carries out administrative duties such as filing, typing copying, binding, scanning etc
- Data capturing
- Perform first Aid according to established guidelines and procedures
- Maintain regular attendance
- Perform other duties as assigned
- Attend meetings and workshops
- Operate a variety of office machine such as typewriter, copier, calculator and computer equipment
- Facilitated communication between departments by acting as a liaison for interdepartmental requests and updates.
- Contributed to improved workflow by organizing electronic files for easy access and retrieval by all team members.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
- Arranged conference rooms and facilities to prepare for meetings.
Manager
On point beauty bar
01.2021 - 07.2021
- Oversee daily salon operation
- Hire and train hair stylist as needed
- Organize employee shifts
- Order/ buy beauty products like creams, hair extensions, nail products and replenish stock
- Arrange regular maintains service for equipment
- Apply hygiene practice across all beauty station
- Ensure all beauty treatment meet high quality standards
- Maintain stuff records, including salaries and working schedule
- Promote services
- Product and discounts on social media
- Receive payment from clients and track transactions
- Keep update records of cost and revenues (daily and monthly)
- Offer discount packages to attract new customers
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Therapist, Receptionist
Camelot Spa Marion on Nicol
02.2019 - 03.2019
- Warmly greet clients, walk them to the proper beauty station and inform assign beauticians of their arrival
- Book and confirm appointment via phone or email
- Process transactions (cash and credit cards) and issue receipts
- Offer beverage and chat with clients who are in the waiting area
- Maintain a tidy reception area
- Welcome walk-ins answer questions about services and schedule appointment based on availability
- Provide health advice and promoting healthy eating
- Provide guidelines on skin and skin care routines
- Ordering stock, business card, brochures and stationery as needed
- Answering calls at the 3rd ring
- Do follow up with clients and inform them about new services and discounts
- Selling products and recommending products
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
Therapist, Receptionist
Cspa Wellness by Camelot
04.2018 - 08.2018
- Catering to the needs of my client, making sure they're comfortable
- Focusing on massages, facials, waxing, manicure and pedicure
- Keeping the spa clean and disinfected
- Answering calls and booking appointments
- Composing email
- Ordering stock
- Monthly stock taking
- Creating therapist weekly schedule
- Daily cash up and filling documents
- Opening and closing spa
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
Admin Assistant
Vikimphi Transports Pty Ltd
01.2015 - 12.2015
- Capturing and sending invoices
- Filling Documents
- Setting up meeting with potential clients
- Composing monthly report of products delivered
- Composing emailing and answering calls
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
BBA - Logistics and Supply Chain Management
Open Learning Group
Johannesburg, South AfricaSage Business Cloud Accounting Practitioner - undefined
Sage Africa
Sage Africa- Bookkeeping fundamental - undefined
Sage Business Cloud Payroll Practitioner - undefined
Sage 50 Pastel Accounting - undefined
Microsoft Office 365 - undefined
Certificate of Beauty Technology - undefined
Camelot International Health and Skin Care Education
Numerical Skills for Business - undefined
University of South Africa
Matric/ Grade 12 - undefined
St Franciscan Matric Project
Skills
Time management
Personal Information
- Date of Birth: 08/13/93
- Gender: Female
- Nationality: South African
Software
Sage Business Cloud Accounting
Sage Business Payroll Professional
Sage 300 payroll
Microsoft 365
Certification
Microsoft 365 office DBE
;earning new skills
Learning a new skill is a journey that involves curiosity, dedication, and persistence. Each step brings you closer to mastering something new.
Learning a new skill is an exciting and rewarding experience
Timeline
Sage Business Cloud Payroll
12-2024
Managing customer feedback
12-2023
Business Etiquette Phone, email and text 2015
12-2023
Sage 50 Pastel Accounting
04-2023
Sales Consultant
Sage
02.2023 - 03.2024
Bookkeeping fundamentals
12-2022
Sage Business Cloud Accounting
12-2022
Microsoft 365 office DBE
05-2022
Administrator Assistant
Dinwiddie High School
11.2021 - 08.2022
Manager
On point beauty bar
01.2021 - 07.2021
Therapist, Receptionist
Camelot Spa Marion on Nicol
02.2019 - 03.2019
Therapist, Receptionist
Cspa Wellness by Camelot
04.2018 - 08.2018
Numerical skills for Business
06-2016
Admin Assistant
Vikimphi Transports Pty Ltd
01.2015 - 12.2015
Sage Business Cloud Accounting Practitioner - undefined
Sage Africa
Sage Africa- Bookkeeping fundamental - undefined
Sage Business Cloud Payroll Practitioner - undefined
Sage 50 Pastel Accounting - undefined
Microsoft Office 365 - undefined
Certificate of Beauty Technology - undefined
Camelot International Health and Skin Care Education
Numerical Skills for Business - undefined
University of South Africa
Matric/ Grade 12 - undefined
St Franciscan Matric Project
BBA - Logistics and Supply Chain Management
Open Learning Group
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