Neo Ntwayaborwa

Conducted requirement analysis to identify testable specifications and gather stakeholder insights.

Developed test cases and attended planning meetings for upcoming releases.

Updated test plans according to features scheduled for testing.

Executed tests, documented results, and logged defects for failed cases.

Mapped defects to test cases and functional requirements, ensuring thorough traceability.

• Prepared comprehensive test closure reports summarising findings and outcomes.
• Performed regression testing for all deployments to ensure stability.
• Conducted manual web services testing for API and SOAP interfaces.

Managed day-to-day support for defined product, analysing and debugging client issues.

Diagnosed and troubleshot problems, identifying solutions to resolve client concerns.

Logged bugs effectively, ensuring communication with escalation teams.

Recorded and closed all issues accurately for comprehensive tracking.

Contributed to Root Cause Analysis documentation for priority incidents.

Defined and performed preventive maintenance activities according to schedule.

Monitored systems actively, identifying gaps in monitoring processes.

Participated in change management by deploying code and logging changes with the client's team.

Conducted thorough analysis of specifications to extract key requirements.

Developed comprehensive test plans and wrote detailed test cases.

Managed team operations to ensure effective collaboration and productivity.

Identified, documented, and tracked bugs with reproducible steps for resolution.

Reported defects and conducted retesting following defect lifecycle protocols.

Communicated project updates to clients and stakeholders during meetings.

Provided valuable input during requirement and design reviews to mitigate risks.

Understood end-to-end processes to ensure successful testing outcomes.