Neo Digabane
Centurion
Summary
Adept at multitasking and stress tolerance, I exceeded sales targets at Platinum Life and consistently enhanced customer satisfaction at Cheekys Hatfield. Leveraging strong communication and teamwork, I adeptly balanced high-pressure situations, fostering positive guest experiences and efficient service. My adaptability and goal-oriented mindset drove my success in fast-paced environments.
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Available to work flexible hours including early mornings as well as between classes as i only have a few classes this year and available to work weekends and nights .
Overview
2
2
years of professional experience
Work History
Waitress
Cheekys Hatfield
11.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Call Center Sales Representative
Platinum Life
09.2023 - 01.2024
- Utilized CRM systems proficiently to track customer interactions, ensuring accurate records for future reference and followups.
- Adapted communication style according to diverse clientele backgrounds for better connection and rapport building during calls.
- Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
- Developed long-term relationships with customers by providing exceptional service and tailored solutions.
Waitress
Cheekys Hatfield
01.2023 - 04.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Bachelors in Information Science - Information Science
University of Pretoria
Hatfield, South Africa03-2026
Skills
- Strong multitasking
- Time management
- Memory retention
- Stress tolerance
- Goal-oriented mindset
- Teamwork and collaboration
- Positive attitude
- Problem-solving
- Excellent communication
- Adaptability and flexibility
Languages
English
Advanced (C1)
Afrikaans
Intermediate (B1)
Setswana
Upper intermediate (B2)
Timeline
Waitress
Cheekys Hatfield
11.2024 - Current
Call Center Sales Representative
Platinum Life
09.2023 - 01.2024
Waitress
Cheekys Hatfield
01.2023 - 04.2023
Bachelors in Information Science - Information Science
University of Pretoria
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