Nelly Mumbi
Nairobi,30
Summary
Results-driven professional with background in pre-sales and client engagement. Recognized for ability to craft strategic solutions and enhance customer satisfaction. Valued team player known for adaptability and focus on achieving business goals. Proficient in technical presentations and stakeholder management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Global Pre-Sales Manager
Liquid Intelligent Technologies
03.2025 - Current
- Provided accurate capture of customer requirements and timely solutions for pricing at Liquid Intelligent Technologies.
- Decided on the type of solution to provide for a given requirement, owning technical feasibility and deployment strategy.
- Consulted with stakeholders at a technical level to understand, define, and derive requirements.
- Transformed high-level designs into solutions, ensuring deliverability and supportability.
International Pre-Sales Engineer
Liquid Intelligent Technologies
03.2019 - 02.2025
- Provided accurate capture of customer requirements and timely solutions for pricing at Liquid Intelligent Technologies.
- Decided on the type of solution to provide for a given requirement, owning technical feasibility and deployment strategy.
- Consulted with stakeholders at a technical level to understand, define, and derive requirements.
- Transformed high-level designs into solutions, ensuring deliverability and supportability.
Senior NOC Engineer
Liquid Intelligent Technologies
03.2018 - 03.2019
- Conducted regular backups of MW BTS and FOC backbone audits to ensure data integrity and network stability.
- Monitored performance of all Backbone, Aggregation, Metro links & International back-hauls for optimal service delivery.
- Troubleshooted and supported Liquid Telecom's Transmission, Wireless, and IP Networks to minimize downtime and enhance network efficiency.
NOC Engineer
Liquid Intelligent Technologies
02.2016 - 02.2018
- In my role as a NOC Engineer at Liquid Intelligent Technologies in Nairobi, I monitored network technologies such as IP/MPLS and Wireless BTS through various Management Systems.
- I provided back office support to Field Operations and Maintenance teams, diagnosing and troubleshooting network faults to ensure optimal performance.
- Collaborated with contractors to mitigate network faults and maintain seamless operations.
Management Trainee
Presidential Digital Talent Programme
01.2015 - 01.2016
- The internship programme was meant to offer participants an opportunity to understand government services and provide them with a chance to contribute towards improving service delivery to Kenyan citizens.
- It is a partnership between Government, Public and Private sector stakeholders which is to be implemented by the Ministry of Information Communications and Technology (MoICT) through the ICT Authority (ICTA).
- I was attached in Huduma Kenya where I was part of the team deployed to open the Huduma Centers across the 47 counties. I worked on setting up the LAN, VOIP setup and also training the staff.
IT Administrator
Cobbles Enterprise Ltd
09.2013 - 09.2014
Summer Staff
Camp Hebron
06.2013 - 08.2013
- 1. Organized and directed numerous fun-filled and learning activities for campers
- 2. Maintain records of campers and make them ready for myriad of activities
- 3. Arrange, arts and crafts materials, swimming suits and gears, and other sports items for campers
- 4. Lead the participants by providing them examples
- 5. Teach rock climbing, swimming, canoeing, arts, crafts, hiking etc
- 6. Guide campers individually and in groups
IT Intern
Ministry of Labour, Social Security and Services
05.2012 - 08.2012
- 1. Maintaining an inventory of all IT equipment.
- 2. Set-up and configuration of network and shared printers
- 3. Hardware and software installations, upgrades and maintenance of the company’s computers
- 4. Set-up and configuration of network and shared printers.
Education
MSc - Information Security and Digital Forensics
University of East London
06.2025
Bachelor's Degree - Computer Science
Kabarak University
High School - undefined
Kabare Girls' High School
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Decision-making
- Staff training and development
- Sales processes
- Analytical thinking
- Customer base retention
- Product management
Certification
- CCNA Routing and Switching
- Cisco Certified Network Professional (CCNP)
Languages
English (Full Professional)
Swahili (Full Professional)
Kikuyu (Native or Bilingual)
Honors-Awards
2nd Runners Up, Outstanding Contribution Award
Timeline
Global Pre-Sales Manager
Liquid Intelligent Technologies
03.2025 - Current
International Pre-Sales Engineer
Liquid Intelligent Technologies
03.2019 - 02.2025
Senior NOC Engineer
Liquid Intelligent Technologies
03.2018 - 03.2019
NOC Engineer
Liquid Intelligent Technologies
02.2016 - 02.2018
Management Trainee
Presidential Digital Talent Programme
01.2015 - 01.2016
IT Administrator
Cobbles Enterprise Ltd
09.2013 - 09.2014
Summer Staff
Camp Hebron
06.2013 - 08.2013
IT Intern
Ministry of Labour, Social Security and Services
05.2012 - 08.2012
Bachelor's Degree - Computer Science
Kabarak University
High School - undefined
Kabare Girls' High School
MSc - Information Security and Digital Forensics
University of East London