Neliswa Ndabankulu
Chief Director: Auxiliary Services
Pretoria
Summary
Results-driven executive professional with proven track record in steering organizational success. Expertise in strategic planning, operational management, and transformational leadership, ensuring optimal performance and growth. Known for fostering team collaboration and being adaptable to evolving business needs. Experienced with strategic leadership, financial oversight, and operational excellence. Utilizes innovative strategies to drive business growth and enhance organizational efficiency. Track record of fostering collaborative work environments and achieving high-impact results.
Overview
33
33
years of professional experience
Work History
Chief Director – Auxiliary Services
National Department of Social Development
Pretoria
03.2016 - Current
- Provide strategic leadership for infrastructure, Security and Facilities Management, Occupational Health and Safety, Customer Care Services and Service Delivery Improvement Planning for the Department.
- Ensure that commitments made by the DSD to attendees of the Outreach. These commitments are added to the Outreach report to assist when DSD provides services to the area.
- Ensure that a fully functional call centre is available to assist the Department’s professional services can be performed. Eg GBVCC for psycho-social services.
- Strategic support to the development, review, implementation and management of security policies, procedures and Service Level Agreement with security Service providers and consultants.
- Manage the Planning and implementation of the Public Private Partnership for building the campus to house DSD, SASSA and NDA.
- Compliance Management - Financial Management, attend DSD strategic meetings and Fora, Human Resource Management and Risk Management.
- Establish financial controls to ensure accuracy in reporting and compliance with regulations.
Chief Director – Intergovernmental Relations & Executive Support
National Department of Social Development
Pretoria
01.2014 - 03.2016
- Provide technical and strategic support to the Director – General in fulfilling his management responsibilities in the Department and in the Social Development Sector and to ensure a well – managed office of the Director General.
- Provide efficient and effective executive and administrative support services including quality assurance on Submissions, Cabinet memoranda, replies to parliamentary questions, parliamentary briefings and other related matters.
- Provide advice to line function unit including the Director – General on policy related issues flowing from clusters, parliamentary engagements, Implementation Fora, and other strategic fora of the Department.
Director – Community Works Programme – Eastern Cape, Western Cape and Northern Cape
COGTA - National
Pretoria
04.2011 - 12.2013
- Provide strategic leadership to the implementation of Community Works Programme in the Eastern Cape.
- Ensure adherence to norms and standards of the programme.
- Promote the establishment of mechanisms to ensure partnership and coordination arrangements with the province and municipalities to enhance effective service delivery.
Director – Free Basic Energy & Indigent Policies
COGTA - National
Pretoria
01.2005 - 03.2011
- Develop, review and update new and existing policies for Free Basic Energy.
- In conjunction with the Dept. of Energy, identify targets, monitor and analyse targets for implementation and acceleration of Free Basic Energy (FBE), Energy Policy and funding requirements.
- Develop support strategies to assist Provinces and Municipalities struggling with the roll out of FBE.
- Coordinate provincial support to municipalities for effective implementation of Indigent Policies, implementation guidelines and proper identification of poor households.
- COGTA representative in the National War Room – War On Poverty Programme.
Regional Energisation Manager – Eastern Cape
Department of Minerals & Energy
Port Elizabeth
01.2003 - 12.2004
- Manage the implementation on the Integrated National Electrification Plan (INEP) in the Eastern Cape.
- Coordinate the INEP regional planning system and planning activities.
- Liaise with provincial development coordinators of rural & urban nodes to identify key projects in municipalities that can be enhanced by electrification projects.
- Liaise with provincial Dept of Housing for electrification of RDP houses and provision of Free Basic Energy to Indigent Families.
- Communicate and liaise with provincial and municipal structures on implementation of the electrification programme.
- Facilitate contracts between the Departments and the Eastern Cape Electricity Distributors i.e. Eskom and Municipalities.
- Monitor performance of distributors, expenditure and progress on projects.
- Coordinate the Eastern Cape monthly report.
Local Economic Development Manager
O. R. Tambo District Municipality
Mthatha
02.2002 - 10.2002
- Provide support to the Local Economic Development programmes of the District Municipality.
- Municipal administrative champion for the ISRDP.
- Identify, initiate and support LED programmes in the District Municipality.
- Allocate funding and manage capacity building for LED projects
- Represent the District in Provincial LED fora.
Assistant Director – Community Liaison
Department of Health - National
Pretoria
01.1999 - 08.2001
- Assist Provincial Health Departments in establishing Health Promotion Units.
- Provide support to provinces to ensure that they provide safe work environment and develop healthy public policies.
- Provide awareness on tobacco control legislation, HIV/AIDS.
- Develop provincial guidelines for Health Promoting Schools programme.
Community Development Facilitator
Mvula Trust – Eastern Cape
Easter Cape
01.1996 - 12.1998
- Facilitate support for the development of rural water and sanitation schemes community based organisations.
- Mobilise and assist communities to development community project management structures.
- Ensure understanding of Mvula Trust Policies by communities and service providers.
- Mediate between communities and service providers to ensure smooth running of projects.
- Planning and appraising implementation of projects.
- Monitoring and evaluating projects.
Social Worker
Department of Welfare
Eastern Cape
01.1993 - 12.1996
- Provide social work programs in different settings i.e. hospitals, schools, prison.
- Assist applicants with applications for social security grants.
- Coordinating home based social work services for people with life threatening diseases.
Education
Some College (No Degree) - Matric Exemption
Lourdes High School
KZN, South AfricaB.A. Social Worker - Social Work
University of Zululand
Empangeni, KZN12.1993
Master of Arts - Social Policy
University of Durban Westville - UKZN
Durban, KZN05.1997
B.A. Honours - Psychology
UNISA
Pretoria, Gauteng05.2009
Postgraduate Diploma - Public Administration
UNISA
Pretoria, Gauteng05.2024
Skills
Client-centric approach
Creative problem-solving
Team leadership
Analytical problem-solving
Team leadership
Strategic goal setting
Operational efficiency management
Personal Information
- Nationality: South African
- Driving License: Code 8
References
- Mpho Mngxithama, Acting DDG: Community Development, 0730760268
- Khumbula Ndaba, Former DDG: Corporate Support Services, 0782971664
- Thabani Buthelezi, Acting CEO: NDA, 0825078586
Timeline
Chief Director – Auxiliary Services
National Department of Social Development
03.2016 - Current
Chief Director – Intergovernmental Relations & Executive Support
National Department of Social Development
01.2014 - 03.2016
Director – Community Works Programme – Eastern Cape, Western Cape and Northern Cape
COGTA - National
04.2011 - 12.2013
Director – Free Basic Energy & Indigent Policies
COGTA - National
01.2005 - 03.2011
Regional Energisation Manager – Eastern Cape
Department of Minerals & Energy
01.2003 - 12.2004
Local Economic Development Manager
O. R. Tambo District Municipality
02.2002 - 10.2002
Assistant Director – Community Liaison
Department of Health - National
01.1999 - 08.2001
Community Development Facilitator
Mvula Trust – Eastern Cape
01.1996 - 12.1998
Social Worker
Department of Welfare
01.1993 - 12.1996
Some College (No Degree) - Matric Exemption
Lourdes High School
B.A. Social Worker - Social Work
University of Zululand
Master of Arts - Social Policy
University of Durban Westville - UKZN
B.A. Honours - Psychology
UNISA
Postgraduate Diploma - Public Administration
UNISA