Nelisiwe Munyai
Psychology Graduate
Johannesburg
Summary
Dynamic professional with extensive experience in special needs facilitation and administrative support at Valora Jewellery. Proven ability to enhance child development through tailored academic support and effective communication. Skilled in scheduling and organizational strategies, ensuring smooth operations and fostering a nurturing environment for children. Committed to promoting stability and growth in diverse settings.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Au Pair
Au Pair Extraordinaire
04.2025 - 12.2025
- Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
- Implemented daily routine to maintain structure and stability
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Transported children home safely from school, activities and appointments on time.
- Tutored children in all subjects and assisted with homework.
- Worked collaboratively with the parents to assist the youngest child's special needs.
Au Pair and Special Needs Facilitator
Talia Talmud
05.2024 - 12.2024
- Taught children to organize toys, wash hands, and share by leading by example.
- Improved children''s language skills through engaging conversations and interactive language games.
- Kept children's areas neat and clean.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.
- Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
- Implemented creative activities that stimulated child development in areas such as motor skills, cognitive abilities, and social interactions.
- Assisted in improving children''s academic performance by providing tutoring and homework support.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Coordinated playdates with other families to encourage socialization among the children under my care.
- Drove children to dance, cheer, and sports practices.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Identified warning signs of emotional and developmental problems in children.
- Implemented sensory integration techniques within the home environment to reduce distractions for special needs child.
Office Manager and HR Administartor
Valora Jewellery
01.2023 - 03.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Kept high average of performance evaluations.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed weekly payroll for a variety of employees between 5 and 20 at a time.
- Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
Tutor
Self Employed
01.2021 - 01.2023
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
- Maintained up-to-date knowledge of educational best practices and incorporated them into teaching methods.
- Boosted students' test scores with tailored tutoring sessions focused on individual learning styles and needs.
- Conducted regular assessments to monitor student progress and adjust teaching methods accordingly.
- Adapted teaching strategies to accommodate shift to remote learning, ensuring continuity in education during challenging times.
- Developed personalized learning plans for students with special educational needs, enabling significant progress in their academic performance.
- Fostered safe and inclusive classroom environment where all students felt valued and able to contribute.
- Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
Personal Assistant
Kids on the Move
01.2021 - 12.2021
- Responded to emails and other correspondence for children transportation, to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as first point of contact for potential clients or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Managed trip arrangements, for each client at different times in the day.
- Used discretion when handling confidential information.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Managed my employer's diary day to day.
- Liaised with parents of children regarding time of arrival and pick up times the following day.
Education
Bachelor of Arts - Psychology
University of Witswatersrand
Johannesburg, South Africa 04.2001 -
Skills
Special needs experience
Administrative support
Staff management
Scheduling and calendar management
Activities planning
Academic support
Time management
Adaptability and flexibility
Organizational skills
Dependable and responsible
Effective communication
Additional Information
Adaptable to various industries and departments.
Microsoft and Google Suite Proficient.
Affiliations
Talia Talmud
Au Pair 2024
083 214 5500
talia@jtcip.co.za
Tania De Jesus
Au Pair 2025
083 555 9326
taniadejesus363@gmail.com
Adam Ben-Hayun
Valora Director
067 400 1648
adam@valorasa.co.za
Veronica Munyai
Kids on the move
084 433 1203
vmunyai51@gmail.com
Timeline
Au Pair
Au Pair Extraordinaire
04.2025 - 12.2025
Au Pair and Special Needs Facilitator
Talia Talmud
05.2024 - 12.2024
Office Manager and HR Administartor
Valora Jewellery
01.2023 - 03.2024
Tutor
Self Employed
01.2021 - 01.2023
Personal Assistant
Kids on the Move
01.2021 - 12.2021
Bachelor of Arts - Psychology
University of Witswatersrand
04.2001 -