Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nelisiwe Mahlangu

Nelisiwe Mahlangu

Higly Skilled At Relationship-building With Clients And Across Organizations And Teams.
Johannesburg

Summary

Proven sales professional with a track record of exceeding sales targets at Fine Fragrance Collection through exceptional relationship building and advanced product knowledge. Skilled in resolving customer challenges and driving repeat business. Demonstrates a professional demeanor and adeptness in sales training, ensuring high-quality customer interactions and satisfaction.

Overview

5
5
years of professional experience

Work History

Sales Associate

Fine Fragrance Collection
Johannesburg
09.2021 - 08.2024
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Call Center Representative

Okeffe ‘n Swartz
Johannesburg
02.2021 - 08.2021
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.

Food Sales Associate

Mac Donalds
Johannesburg
01.2020 - 03.2020
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Demonstrated products to customers and emphasized key features to close sales.
  • Prepared quotes with prices, credit terms and estimated delivery schedules.
  • Assisted with inventory management, stocking shelves, and maintaining accurate records for quality control purposes.

Education

Grade12 - Science Education

Klispruit West Seconds
Eldorado Park
12.2015

Skills

[Type] product knowledge

Timeline

Sales Associate

Fine Fragrance Collection
09.2021 - 08.2024

Call Center Representative

Okeffe ‘n Swartz
02.2021 - 08.2021

Food Sales Associate

Mac Donalds
01.2020 - 03.2020

Grade12 - Science Education

Klispruit West Seconds

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Nelisiwe MahlanguHigly Skilled At Relationship-building With Clients And Across Organizations And Teams.