Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Nelisa Bambeni

Cashier/Waitress
East London
Nelisa Bambeni

Summary

At Steers Drive Thru, excelled in enhancing customer satisfaction and streamlining checkout processes, showcasing proficiency in software and exceptional customer relations. Mentored new staff, contributing to a team that surpassed sales targets. Achieved a notable increase in efficiency and positive customer feedback through diligent cash handling and service excellence.

Overview

2
years of professional experience

Work History

Steers Drive Thru

Cashier
03.2023 - Current

Job overview

  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Restocked and organized merchandise in front lanes.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Education

Nyangilizwe Senior Secondary School
Mtata

Skills

Stocking and replenishing

Languages

English
Advanced (C1)

Timeline

Cashier

Steers Drive Thru
03.2023 - Current

Nyangilizwe Senior Secondary School

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Nelisa BambeniCashier/Waitress