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Proactive professional with a strong foundation in customer service and time management. Known for resolving customer issues and enhancing the travel experience through effective communication and teamwork, ready to support company operations and customer satisfaction.

Dynamic and detail-oriented professional with extensive experience at United Ground Express, excelling in passenger assistance and conflict resolution. Recognized for enhancing customer satisfaction through effective communication and strong problem-solving abilities. Proficient in ticketing systems and committed to ensuring safety and comfort for all travelers.

Passionate and responsible worker with 7+ years of experience in retail sales and customer service. Proven track record in providing exceptional customer service and operational support. Extensive knowledge of POS and register systems. Excellent communication skills and strong team collaboration. Known for efficiently managing passenger needs and enhancing their overall experience. Skilled in conflict resolution and multitasking.

I’m an IT professional with 2 years of hands-on networking experience, now shifting my focus toward a long-term career in cybersecurity. I currently work in a fast-paced airport environment, where I’ve learned the importance of clear communication, following strict procedures, and staying calm under pressure. I’m actively working on the Google Cybersecurity Certificate to build real-world skills in threat detection, risk management, and security operations. I’m excited to bring my technical background, problem-solving mindset, and genuine passion for cybersecurity into an entry-level role where I can learn, grow, and make a real impact.

Dedicated and results-oriented Sales Associate with over 6 years of experience in retail environments. Proven track record of meeting and exceeding sales targets through exceptional customer service and strong product knowledge. Skilled in building rapport with customers, identifying their needs, and providing tailored solutions to enhance their experience. Proficient in handling transactions, maintaining inventory, and collaborating with team members to create a positive store atmosphere. Eager to leverage my skills and experience to contribute to a dynamic sales team and drive business growth.

Nelile Jiyane

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Passenger Service Assistant

Packing and Folding

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High School Diploma -

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Passenger Service Assistant

Packing and Folding

High School Diploma -

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