Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NEIDE FAGIMA

Data Analyst
Maputo,MPM

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
8
8
Certifications
2
2
Languages

Work History

Sales Administrator

NTT DATA Middle East and Africa
Maputo, MPM
07.2023 - Current
  • Company Overview: Internet Solutions
  • Monitor and coordinate sales pipeline for connectivity and cloud services
  • Support account management with contract documentation and process alignment
  • Implemented efficient Excel-based reporting for sales and client tracking
  • Participate in internal audits and reviews, ensuring compliance with procedures
  • Liaise with technical and finance teams to resolve discrepancies and monitor service delivery
  • Internet Solutions

Information Technology Technician

SOCIEDADE MOÇAMBICANA DE PARTICIPAÇÕES
Maputo , M Apu O
08.2022 - 03.2023
  • Company Overview: SMP
  • Implemented data backup processes and maintained network equipment, improving system reliability.
  • Conducted data access management, ensuring compliance with security protocols.
  • Assisted in auditing IT infrastructure and internal controls
  • Documented procedures and monitored follow-ups on risk mitigation plans
  • SMP

Network Management Center Intern

VODACOM MOZAMBIQUE
Maputo, Cidade De Maputo
02.2021 - 02.2022
  • Monitored network KPIs and reported performance issues, contributing to a 10% improvement in operational efficiency.
  • Generated performance reports and escalated network issues based on predefined procedures compliance.
  • Conducted trend analysis on network performance data, helping achieve defined KPIs.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.

Education

Bachelor of Science - Information And Communication Technology

Instituto Superior De Transportes E Comunicações (ISUTC)
Maputo, MPM
02.2025 - 12.2020

Skills

Python

SQL

Sales support

Report generation

Client retention strategies

Sales presentations

Sales tracking

Problem-solving abilities

Multitasking Abilities

Organizational skills

Attention to detail

Time management abilities

Adaptability

Professionalism

Excellent communication

Self motivation

Certification

Salesforce Administrator, Ongoing

Timeline

Bachelor of Science - Information And Communication Technology

Instituto Superior De Transportes E Comunicações (ISUTC)
02.2025 - 12.2020

Sales Administrator

NTT DATA Middle East and Africa
07.2023 - Current

Information Technology Technician

SOCIEDADE MOÇAMBICANA DE PARTICIPAÇÕES
08.2022 - 03.2023

Network Management Center Intern

VODACOM MOZAMBIQUE
02.2021 - 02.2022

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NEIDE FAGIMAData Analyst