Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neema Nassary

Arusha

Summary

Dynamic leader with a proven track record at Mysol, enhancing zone performance and profitability by 100% through strategic sales management and territory management. Excelled in building relationships and team collaboration, significantly boosting customer retention and meeting rigorous sales forecasts. Expert in competitor analysis and business needs assessment, driving unparalleled growth and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Zonal Business Manager

Mysol
11.2021 - Current
  • Analyzed and improved performance across zone using sales metrics and performance reports.
  • Considered and approved policies to support company initiatives and overall performance.
  • Oversaw distribution and logistics, reducing inefficiencies and streamlining processes for Mysol company.
  • Developed reports of zone performance and presented data to upper management.
  • Increased profit margin to 100% through inventory control, cost control and increased productivity.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Supported regional business executive, adjusting sales goals and processes for each region based on zone metrics and company objectives.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Loan Field Officer Supervisor

Mysol
03.2021 - 10.2021
  • Ensure customers repayments are done on time
  • Monitoring of field activities done by Loan Field Officers
  • Ensure customers are not moving from one bucket or one PAR to another by earlier follow-ups
  • Managing of Profit and loss of Lakezone, ensure the zone is creating profit monthly.
  • Managing and ensure all repossessions are done where necessary and repossession stock is back at shop and zonal level.
  • Field visits atleast 14 days a month, couching, giving on ground feedback and directives and most important, observing and collect feedback from the field team
  • Time to time performance reviews.

Rescheduling Manager

Mysol
07.2019 - 02.2021
  • Ensure Rescheduled customers are repaying for their systems
  • Ensure as many customers are offered rescheduling offer so we can avoid repossessions and ensure customers continue paying for their systems
  • Time to time performance reviews and feedbacks.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Customer Finance Manager

Mysol
06.2017 - 03.2019
  • Ensure green performance on Bad Debt Expenses to ensure EBIT+
  • Ensure Efficiency and effectiveness on the team daily performance
  • Ensure Effective use of resources provided to all supervisors and loan field officers
  • Ensure Team performance Management, feedbacks given and team motivations
  • Ensure repossession portfolio does not increase at increasing rate rather creating a gate for the only necessary customers to pass.
  • Ensure HSE and Ethics of the team


Education

Bachelor of Arts - Project Management And Development

University of Dodoma
Dodoma
06.2009

Skills

  • Territory Management
  • Key Account Management
  • Sales management
  • Competitor Analysis
  • Business Needs Assessment
  • Relationship Building
  • Sales Forecasting
  • Team Collaboration
  • Sales operations

Certification

Expert in Microfinance from Frankfurt Unviersity

Timeline

Zonal Business Manager

Mysol
11.2021 - Current

Loan Field Officer Supervisor

Mysol
03.2021 - 10.2021

Rescheduling Manager

Mysol
07.2019 - 02.2021

Customer Finance Manager

Mysol
06.2017 - 03.2019

Bachelor of Arts - Project Management And Development

University of Dodoma

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Neema Nassary