Neache' Desai
Sales, Listing & Account Manager
Summary
I am a dynamic, results-oriented administrative and sales professional with a passion for innovation and growth. I thrive on embracing new challenges and excel in diverse responsibilities. I possess an entrepreneurial spirit, coupled with a continuous learning mindset and unwavering resilience. I demonstrate exceptional determination, commitment, and loyalty, fostering career advancement. I am committed to upholding the highest standards of work quality and efficiency.
In a recent role, I progressed to become a franchise owner and business manager, successfully leading a team of sales professionals. Now, I am seeking a position that values progress and evolution, where I can leverage my skills and experience to drive success. I am eager to contribute to a dynamic environment where growth opportunities are not only possible but also encouraged and appreciated.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Listing & Accounts Manager
Pink Book Weddings
08.2023 - Current
- Achieve or exceed company-defined sales quotas consistently.
- Boost client satisfaction by effectively managing accounts and promptly addressing concerns.
- Drive revenue growth and identify new business opportunities.
- Build and nurture strong client relationships to ensure lasting satisfaction.
- Collaborate with cross-functional teams for seamless service delivery.
- Meet and exceed KPI targets consistently.
- Update Zoho CRM and complete daily tasks efficiently.
- Send emails and proposals daily to maintain communication with clients.
- Follow up with potential clients daily to nurture leads.
- Manage various portfolios efficiently to ensure optimal performance.
Franchise owner
Progression Group
6 2019 - 10.2022
- Formulate strategies and guidelines to maintain and improve the business/franchise environment.
- Manage daily operations and supervise sales consultants.
- Participate in presentations at offices or other venues when requested.
- Communicate with potential customers about the benefits of products and handle product inquiries.
- Interview, hire, and train employees for the business/franchise.
- Ensure accurate and up-to-date inventory management.
- Track and analyze sales performance, identifying opportunities for improvement.
- Provide superior customer service for products and services offered.
- Follow and enforce company policies, procedures, and values.
- Maintain a clean franchise, safe workplace, and a healthy work environment.
- Manage franchise payroll to company standards.
- Manage franchise profitability and product sales.
- Maintain franchise operations, expenses, and cost management.
- Attend training sessions as required by the company.
- Sales and marketing management.
- Sell short-term insurance policies.
Trainee-Trainee Owner
Progression Group
05.2017 - 05.2019
- Manage sales and marketing efforts.
- Sell short-term insurance policies.
- Become an expert on the company's policies, procedures, standards, and guidelines.
- Ensure that training programs comply with all necessary regulations and standards.
- Develop and deliver training programs to ensure all employees reach the appropriate level of competency.
- Develop communication and leadership skills for effectively managing a franchise.
Client Service Administrator (Intern)
MerSETA (Tygervalley)
04.2016 - 05.2017
- Capture and organize data, compile emails, and sort files.
- Ensure quality assurance of documentation and manage supply orders.
- Assist walk-in clients with their queries.
- Coordinate meetings and events, and take minutes.
- Manage outbound and inbound calls promptly.
- Regularly update client feedback on the company system.
- Sorted relevant apprenticeship and learning applications into files and boxes for packaging
- Scanned documents and uploaded them to company files for record-keeping
Administator
Uncle Stan's Restaurant
06.2015 - 11.2015
- Proficient in compiling and organizing emails to streamline communication and maintain efficient correspondence.
- Diligently maintain and update business records to ensure accuracy and compliance with regulatory standards.
- Expertise in filling out documents accurately and efficiently, while also managing the capture of expenses for precise financial tracking.
- Skillful in calculating tabs and verifying payment accuracy, contributing to smooth financial transactions and record-keeping.
- Experienced in cashing up cash tills and meticulously filing documents, ensuring systematic organization and easy retrieval of essential records.
Education
National Diploma - Business Management
Northlink Tygerberg Campus
Plattekloof, South Africa(Short Courses), Foundational Leadership Competency, Workplace Relations NQF5, Behavioural And Organisational Skills Development NQF5 - Faculty of Economic And Management Sciences
North-West University
Johannesburg, South AfricaN6 - Business Management
Northlink Tygerberg Campus
Plattekloof, South AfricaN5 - Business Management
Northlink Tygerberg Campus
Plattekloof, South AfricaN4 - Business Management
Northlink Tygerberg Campus
Plattekloof, South AfricaINTRO N4 - Business Management
Northlink Parow Campus
Parow, South AfricaNational Senior Certificate - undefined
Monument Park High
Skills
Personal Information
- Gender: Female
- Driving License: Code 8
References
- Taylor Jones, 076 426 0034
- Bronwin Adams, 082 419 1266
- Muriel Bimbrish, 084 824 7375
Timeline
Listing & Accounts Manager
Pink Book Weddings
08.2023 - Current
Trainee-Trainee Owner
Progression Group
05.2017 - 05.2019
Client Service Administrator (Intern)
MerSETA (Tygervalley)
04.2016 - 05.2017
Administator
Uncle Stan's Restaurant
06.2015 - 11.2015
Franchise owner
Progression Group
6 2019 - 10.2022
National Diploma - Business Management
Northlink Tygerberg Campus
(Short Courses), Foundational Leadership Competency, Workplace Relations NQF5, Behavioural And Organisational Skills Development NQF5 - Faculty of Economic And Management Sciences
North-West University
N6 - Business Management
Northlink Tygerberg Campus
N5 - Business Management
Northlink Tygerberg Campus
N4 - Business Management
Northlink Tygerberg Campus
INTRO N4 - Business Management
Northlink Parow Campus
National Senior Certificate - undefined
Monument Park High
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