Ndumiso Morgan Mangane
IT Specialist
Mbombela
Summary
Personal Summary A bright, talented and ambitious IT support technician with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Possessing a good team spirit, deadline orientated and having the ability to organize and present complex solutions clearly and accurately. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
IT Technician
Teraoka Pty Ltd
White River
06.2016 - Current
- Established, repaired and optimized networks by installing wiring, cabling and devices
- Patiently walked individuals through basic troubleshooting tasks
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff
- Linked computers to network and peripheral equipment
- Responsible for supporting Windows XP/vista/windows 7/ office
2010/2016/Windows server/Windows 11, Small Business Server 2008/windows
Mobile, backup products, Anti-Virus products, DNS/TCP/IP, Ethernet, Wireless
router and firewall Configuration - Set up PCs, projectors and microphones for use in video conferencing rooms.
System Administrator
Ezevee Computer Solutions
Pretoria
05.2013 - 11.2015
- Established network specifications and analyzed workflow, access, information and security requirements.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Created patches and solutions to fix bugs in existing applications.
- Drove continuous improvement of IT governance processes.
- Introduced management tools to create and manage virtual server computing environment.
Education
Diploma - Information Technology
Damelin
Johannesburg, GP 01.2009 - 01.2011
Certificate SATRAC -
Nosa
Mbombela 01.2015 - 07.2015
Grade 12 National Senior Certificate -
Mjokwane Secondary School
Kamaqhekeza 01.2004 - 11.2008
Skills
Thorough understanding of computer and networking conceptsundefined
Timeline
IT Technician
Teraoka Pty Ltd
06.2016 - Current
Certificate SATRAC -
Nosa
01.2015 - 07.2015
System Administrator
Ezevee Computer Solutions
05.2013 - 11.2015
Diploma - Information Technology
Damelin
01.2009 - 01.2011
Grade 12 National Senior Certificate -
Mjokwane Secondary School
01.2004 - 11.2008